Digital Marketing Account Manager

Jellyfish; Durban; Hybrid; ZAR 250,000 - 400,000; Full time

Job summary

Jellyfish is seeking an Account Manager to nurture client relationships and drive measurable outcomes within a dynamic team. This role involves collaborating with clients, managing projects, and ensuring data integrity to meet client goals. Opportunities for flexible working and self-development support are part of the package.

Benefits

Discretionary annual bonus scheme

Remote work flexibility for 60% of the time

Paid self-development days each month

Support for primary caregivers

Qualifications

• 3 years of experience in a similar role with paid search and analytics.
• Proficient in engaging with C-suite level clients.
• Familiarity with agile environments and prioritizing tasks.

Responsibilities

• Serve as the primary contact for assigned clients and projects.
• Develop insightful briefs to align with client objectives.
• Support client teams with everyday requirements in project management.

Skills

Analytics & Reporting

Client-centric

Problem Solving

Team Collaboration

Process Improvement

Marketing

Tools

Google Webmaster Tools

CRM

SEO

SEM

Content Marketing

Job description

Join our powerful and diverse team at Jellyfish as an Account Manager and contribute to our global network of experienced individuals who are dedicated to inspiring clients partners and each other through exceptional client management. Reporting to the Client Partner you will create impact within our Client management capability.

As an Account Manager at Jellyfish you will nurture client relationships ensuring smooth of client projects and driving measurable outcomes. Acting as a strategic partner you will confidently collaborate with teams to deliver seamless optimize processes and uphold the best client management practices. Your role will include maintaining data integrity developing insightful briefs and engaging clients with success stories and expertise.

Your primary responsibilities will include :

• Be a primary point of contact for assigned brands channels or projects ensuring clear communication and understanding of client goals and how our work delivers on those objectives.
• Develop and help develop insightful briefs that align with client goals and oversee their successful
• Understand Jellyfish best practices and coordinate across capabilities autonomously including project management and billing to facilitate smooth task completion and the best service delivery.
• Support the client team by independently implementing everyday fundamental requirements (such as client playbook updates supporting with meeting notes Salesforce data accuracy tracking of client commercials etc. within our client management function
• Understand one or more Jellyfish offering and have a prioritized plan for developing expertise in other areas including our innovative AI solutions.
• Maintain at least one certification from a necessary partner.
• Nurture client relationships by engaging them with key events webinars success stories and case studies to strengthen their connection with Jellyfish

Qualifications :

• 3 years of expertise in a similar role working with paid search analytics and SEO projects beneficial. An understanding of the Google technology stack is desirable.
• Business and commercial acumen : Proficiency in confidently presenting to clients selling upsell opportunities.
• Familiar with working in an agile environment and handling prioritised tasks simultaneously.
• Clientcentric Youll love getting to know your clients are confident with Csuite level engagement and developing longlasting relationships and adding value to their business.
• Analytics & Reporting Youll be a whizz at using data and market insights to inform decisions and develop business strategies.
• Process Improvement You seek and implement solutions to automate processes across.
• Team Collaboration Youll be great at collaborating with team members to achieve common goals valuing and respecting diverse contributions.
• Problem Solving When faced with a problem you collaborate with the appropriate people to evaluate different options find practical solutions.

Additional Information :

Join Jellyfish and experience a workplace where we prioritise your growth celebrate your contributions and empower you to tailor your work environment to suit your needs.

Reward : Youll be eligible to join our discretionary annual bonus scheme.

Custom Work Environment : Work remotely for up to 60 of your days and shape your day between 8am. and 6 : 30pm with flexible working hours.

Growth Your Way : Accumulate one paid day each month 2 hours per week) for selfdevelopment and access to LinkedIn Learning with unlimited online courses

Family Support : Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide 1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work.

Unfortunately there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish or if you suspect any fraudulent activity please report it to .

LIHybrid

Jellyfish will give preference to Employment Equity candidates in accordance with the companys Employment Equity Plan and its Affirmative Action measures.

Remote Work : Employment Type :

Key Skills

Marketing,Public Relations,Digital Account,Google Webmaster Tools,Pinterest,Linkedln,Account Management,SEM,CRM,SEO,Content Marketing,Facebook,Email Campaigns,ROI,Analytics

Experience : years

Vacancy : 1

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