Digital Campaign Account Manager | AI-Driven Client Service

Publicis Groupe Holdings B.V; Johannesburg; On-site; ZAR 350,000 - 550,000; Full time

Job summary

Publicis Groupe Africa seeks an Account Manager to steer day-to-day client communication and coordinate digital, social and integrated campaigns with cross-functional teams. You will support senior leadership in turning briefs into actions, ensuring quality and on-time delivery while leveraging AI to improve efficiency.

Since joining, you will manage client expectations, track budgets, and maintain records, contributing to integrated client solutions across Africa with a forward-looking,

Qualifications

• Diploma or degree in Marketing, Communications or a relevant discipline.
• Experience supporting digital, social or integrated campaigns with multiple stakeholders.
• Knowledge of account workflow, budget tracking and presentation tools.

Responsibilities

• Build dependable client relationships and clarify briefs and approvals.
• Coordinate campaigns with Delivery and specialist teams to meet briefs and timelines.
• Maintain accurate account records, budgets and approvals across systems.

Skills

Account management

AI in campaigns

Budget tracking

Presentation tools

Education

Diploma or degree in Marketing, Communications or a relevant discipline

Tools

Chase

Job description

Publicis Groupe Africa seeks an Account Manager to steer day-to-day client communication and coordinate digital, social and integrated campaigns with cross-functional teams. You will support senior leadership in turning briefs into actions, ensuring quality and on-time delivery while leveraging AI to improve efficiency.

Since joining, you will manage client expectations, track budgets, and maintain records, contributing to integrated client solutions across Africa with a forward-looking,