Digital Account Manager

Make it Good; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A growing digital marketing agency in Johannesburg is seeking an Account Manager to lead client relationships and digital strategy execution. The ideal candidate will have over 3 years of experience in account management, strong communication skills, and a background in digital marketing. Join a passionate team dedicated to creating impactful campaigns across various industries.

Benefits

Opportunities for professional growth

Innovative and creative environment

Qualifications

• 3+ years' experience in digital account management within an agency.
• Experience across the digital marketing mix.
• Comfortable with performance data analysis.

Responsibilities

• Act as main contact for key clients.
• Build long-term client relationships.
• Support execution of digital strategies.

Skills

Digital account management

Client-facing communication

Data analysis

Project management

Education

Bachelor's degree in marketing, business, communications

Job description

Work model : In-office (with flexibility)

Salary : R20 000 - R30 000 CTC

Why you'd want to work here..

Opportunities for professional growth

Collaborative, passionate team

Work on impactful digital campaigns

Innovative and creative environment

Great mix of clients across industries

About our client..

Our client is a growing digital marketing agency based in Johannesburg, known for delivering high-performing campaigns across various industries. Their team is passionate about creativity, data, and helping clients achieve measurable results.

What the job involves..

Acting as the main point of contact for key clients

Building strong, long-term client relationships

Leading client meetings, from strategy sessions to performance reviews

Supporting the execution of digital strategies across platforms (Google Ads, social media, SEO, content, web and mobile projects)

Coordinating with creative, content, and tech teams to deliver on campaign goals

Managing project timelines, deliverables and budgets

Monitoring and analysing campaign performance and reporting back to clients

Presenting clear, actionable insights and identifying opportunities for improvement

Supporting junior team members and collaborating across teams

Spotting opportunities for account growth and upselling

What you need to be considered..

3+ years' experience in digital account management within agency

Experience working across the digital marketing mix

Strong client-facing communication and relationship skills

Comfortable analysing performance data and presenting reports

Organised, detail-oriented and proactive

Bachelor's degree in marketing, business, communications, or a related field

Are confident leading strategy discussions

Have worked across both B2B and B2C campaigns

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Account Manager • Johannesburg, Gauteng, South Africa