Diagnostic / Master Technician - Edenvale

Bonafide Human Capital Pty (Ltd); Gauteng; On-site; ZAR 50,000 - 200,000; Full time

Job summary

An automotive dealer in Edenvale is seeking a Diagnostic / Master Technician to diagnose faults and conduct vehicle services. The ideal candidate will have essential qualifications and skills in mechanical insight, customer service, and problem-solving. Responsibilities include mentoring apprentices and maintaining vehicle standards. Join a dynamic team dedicated to high-quality service delivery.

Qualifications

• Minimum requirements include Grade 12 and N6 trade certificate.
• Health and safety-related certifications are advantageous.
• Successful completion of OEM technical training courses is preferred.

Responsibilities

• Carry out diagnostic work and support mechanics.
• Discuss matters with service advisors and customers.
• Maintain vehicle care and safety standards.

Skills

Strong mechanical insight

Problem-solving skills

Customer-oriented approach

Team player

Good interpersonal skills

Excellent track record of fixing vehicles right the first time

Education

Grade 12

N6 trade certificate

Tools

ODIS

Elsapro

Vas Machines

Job description

A vacancy exists for a Diagnostic / Master Technician at our automotive dealer client in Edenvale.

Job Description

To diagnose faults, repair, and conduct scheduled vehicle services according to prescribed standards of Audi South Africa. Deliver high-quality technical expertise to satisfy customers and uphold Distributor Service delivery values. Adhere to the company's and brand South Africa's policies, procedures, and expectations regarding your role as Diagnostic / Master Technician.

Specific Role Responsibilities

1. Carry out diagnostic work and support mechanics as directed by the Foreman to facilitate fault diagnosis and expedite vehicle servicing.
2. Ensure servicing of vehicles remains within targeted manufacturer time standards.
3. Discuss matters with service advisors and customers as needed, providing clear explanations.
4. Maintain vehicle care and safety standards during all functions.
5. Ensure vehicles are returned to customers in a neat and clean condition after service.
6. Recommend the purchase of capital equipment.
7. Complete forms and documentation as part of the company's service routine.
8. Draft and prepare any required reports.
9. Mentor apprentices, sign off logbooks, and evaluate their technical abilities.
10. Ensure effective communication with staff, across departments, with customers, and service providers.
11. Participate in marketing campaigns when required to promote the business.

Qualifications and Experience

• Grade 12
• N6 trade certificate, Olifantsfontein motor mechanic trade papers, or qualification on the CBMT level system.
• Additional advantageous qualifications include health and safety-related certifications.

Skills and Personal Attributes

• Strong mechanical insight.
• Successful completion of OEM technical training courses; Porsche, BMW, or Mercedes training is acceptable.
• Problem-solving and fault-finding skills.
• Mental alertness and meticulousness.
• Team player with good interpersonal skills.
• Customer-oriented approach.
• Decisive and action-oriented.
• Excellent track record of fixing vehicles right the first time.
• Knowledge of German OEM South Africa operating computer programs such as ODIS and Elsapro.
• Ability to use manufacturer diagnostic equipment and computer tools (Vas Machines).
• German vehicle product training.
• Strong English communication and writing skills for accurate documentation.
• Computer literacy.