Desktop Support

FOUR DIMENSIONS; Germiston; On-site; ZAR 201,000 - 312,000; Full time

Benefits offered by this job

Public transport benefits

Flexible hours

Private health insurance

Life and disability insurance

Paid sick leave

24 vacation days per year

Career training opportunities

Job summary

Four Dimensions in Germiston is seeking a Desktop Support professional on a fixed-term 12-month contract (40 hours per week) to maintain our on-site IT infrastructure and provide reliable technical assistance for the team. You will resolve hardware, software and network issues, set up workstations and peripherals, and maintain logs of support requests and inventory.

We offer transport benefits, private health and life insurance, paid sick leave, 24 vacation days, and structured career training

Qualifications

• Experience in a technical support or helpdesk environment.
• Strong problem-solving abilities and familiarity with common operating systems.
• Clear communication skills for assisting colleagues with varying technical needs.

Responsibilities

• Resolve hardware, software, and network issues reported by staff.
• Set up workstations, peripherals, and internal communication tools for new and existing employees.
• Maintain accurate logs of support requests and technical inventory.
• Assist with system updates and basic troubleshooting across company devices.

Skills

Tech support experience

Problem solving

Clear communication

Job description

About Four Dimensions

Four Dimensions is a business consulting and services company operating out of Germiston with a team of 11 to 50 professionals. We provide strategic consulting that helps our clients navigate complex business landscapes and scale their operations effectively.

What you will do

As a Desktop Support professional on a fixed-term contract of 12 months at 40 hours per week in Germiston, you will maintain our on-site IT infrastructure and ensure our team has reliable technical assistance for their daily operations.

• Resolve hardware, software, and network issues reported by staff members

• Set up workstations, peripherals, and internal communication tools for new and existing employees

• Maintain accurate logs of support requests and technical inventory

• Assist with system updates and basic troubleshooting across company devices

What you need

• Experience in a technical support or helpdesk environment

• Strong problem-solving abilities and familiarity with common operating systems

• Clear communication skills for assisting colleagues with varying technical needs

Support for your work and life

• We provide public transportation benefits to support your daily commute, alongside flexible working hours to help you balance your schedule.
• Your wellbeing and security are covered through private health insurance, life and disability insurance, and paid sick leave, complemented by 24 vacation days per year.
• We also invest in your professional growth through dedicated career training opportunities.

Compensation

ZAR 18,000–28,000 per month

Your first months at Four Dimensions

You will take ownership of day-to-day IT support requests, getting to know our team and systems inside out. By handling troubleshooting and workstation setups directly, you will quickly become the primary resource for keeping our internal technology running without interruption.

If you match most of these requirements rather than all of them, we still encourage you to apply.