Design Thinking Intern: Human-Centered Innovation

Ellahi Consulting; Wes-Kaap; In loco; ZAR 180.000 - 240.000; Tempo pieno

Descrizione del lavoro

Ellahi Consulting seeks a Design Thinking Practitioner Leanership (one year fixed term contract and office based) to be trained and mentored in human-centred research, ideation, prototyping and iterative design. Location: Claremont, Cape Town (office based).

The role focuses on applying design thinking to understand user needs, identify opportunities for innovation, and improve products, services and workplace processes, with guidance and structured mentorship provided throughout the year.

Competenze

• A Design Thinking Practitioner qualification is relevant to the role.
• Knowledge of design thinking methodologies, human-centred design and innovation processes.
• Understanding of research methods, creative problem-solving and project management principles.
• Knowledge of computer technology and its application in the workplace.

Mansioni

• Apply design thinking methodologies to solve complex problems.
• Identify opportunities for innovation and improvement across business processes and services.
• Use human-centred approaches to develop solutions that address user needs.
• Apply design thinking principles to workplace innovation initiatives.
• Conduct research to understand user needs, behaviours and experiences.
• Develop empathy for target audiences through appropriate research methods.
• Conduct applied ethnographic research where required.
• Analyse research findings and use insights to inform design decisions.
• Facilitate ideation sessions and collaborative workshops.
• Encourage creative thinking and participation among stakeholders.
• Support collaboration in developing innovative ideas and practical solutions.
• Contribute to a culture of human-centred innovation.
• Develop prototypes to explore and communicate potential solutions.
• Test proposed solutions with users and gather feedback.
• Apply iterative design processes to refine solutions.
• Use feedback loops to improve usability, customer experience and product design outcomes.
• Apply relevant design thinking governance, legislation and ethical principles.
• Conduct research responsibly and consider user needs throughout the design process.
• Apply ethical and effective workplace practices.
• Use appropriate computer technologies and digital tools to support design thinking activities.
• Apply project management principles to design thinking initiatives.
• Contribute to creative innovation solution design.
• Support the implementation of design thinking projects and workplace improvements.
• Promote continuous learning, collaboration and the effective application of future skills.
• Improved understanding of user needs and customer experiences.
• Innovative solutions to business and workplace challenges.
• Effective use of research to inform design decisions.
• Tested and refined prototypes and proposed solutions.
• Improved collaboration and ideation processes.
• Continuous improvement in product design and customer experience.

Conoscenze

Design thinking fundamentals

Human-centred research

Facilitation & workshops

Empathy for users

Ethnographic research

Prototyping & testing

Collaboration & teamwork

Communication & listening

Project management basics

Workplace innovation

Formazione

Design Thinking Practitioner qualification

Descrizione del lavoro

Ellahi Consulting seeks a Design Thinking Practitioner Leanership (one year fixed term contract and office based) to be trained and mentored in human-centred research, ideation, prototyping and iterative design. Location: Claremont, Cape Town (office based).

The role focuses on applying design thinking to understand user needs, identify opportunities for innovation, and improve products, services and workplace processes, with guidance and structured mentorship provided throughout the year.