Deputy Store Manager- Woodmead

Adidas; Johannesburg; On-site; ZAR 120 000 - 240 000; Full time

Job summary

An established industry player is seeking a dedicated retail professional to support store operations and staff development. In this role, you will assist the Store Manager in achieving sales and profitability goals while ensuring compliance with company policies. Your responsibilities will include training associates, managing daily operations, and maintaining inventory levels. This position offers an exciting opportunity to grow your career in a dynamic retail environment where your contributions will directly impact success. If you are passionate about retail and customer service, this role is perfect for you.

Qualifications

• High school diploma with 2 years of retail experience required.
• Strong training and communication skills essential for staff development.

Responsibilities

• Support Store Manager in staff training and daily operations.
• Ensure compliance with company policies and safety guidelines.
• Assist in maintaining inventory and resolving customer complaints.

Skills

Customer Service

Training and Development

Communication Skills

Problem Solving

Inventory Management

Education

High School Diploma

2 Years Retail Experience

Job description

Ensures that overall sales and profitability goals for the store are met by 1) providing training to all associates; 2) assisting the Store Manager in the development of staff in compliance with adidas Retail growth objectives; 3) overseeing the daily operation of the store and assuring compliance with adidas Retail policy and procedure.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Supports the Store Manager by implementing and maintaining a staff structure that minimizes payroll expense and increases productivity.
2. Assists the Store Manager by evaluating employees' performance on a day-to-day basis.
3. Performs or assists in the completion of all documentation associated with applicants, new hires, payroll.
4. Effectively utilizes customer service, training, educational tools, and communication to develop staff in relation to adidas Retail goals.
5. Maintains personnel files to Company standards.
6. Assures adherence to all Company systems and procedures.
7. Maintains confidentiality of adidas Retail operating information.
8. Assures compliance with legal statutes and safety guidelines in overall management of store and associates.
9. Obtains the necessary skills, experience, and training from daily interaction with store management and outside training to develop necessary skills to assure promotability to the next level.
10. Assures adherence to adidas Retail visual presentation guidelines.
11. Implements the security procedures set forth by adidas Head Office including, but not limited to shrinkage control, and safety inspections.
12. As needed, assists in the development of merchandising, advertising and promotional programs to help meet the sales and marketing goals of the store.
13. Resolves customer complaints.
14. Assists in maintaining inventory levels by communicating with the Store Manager overages and shortages of product.
15. Assists the Store Manager to implement and maintain management systems for planning, organization, controlling and auditing store operations.

Other duties may be assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and / or EXPERIENCE

High school diploma and 2 years retail experience and / or training; or equivalent combination of education and experience.

SKILLS

1. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
2. Ability to write routine reports and correspondence.
3. Ability to speak effectively before groups of customers or employees of the organization.
4. Ability to calculate figures and amounts such as discounts, interest, commissions.