Deputy Manager - RPA

WNS; Centurion; On-site; ZAR 420,000 - 750,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Job summary

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, seeking a manager to map and drive automation across campaigns, including overseeing direct reports.

The role emphasizes translating business requirements into scalable technical solutions and improving efficiency.

Qualifications

• RPA Developer certificate (NQF Level 5) is required or highly beneficial.
• Bachelor’s degree or diploma in Computer Science, IT or Software Engineering preferred.
• Strong understanding of algorithms, data structures and system design.

Responsibilities

• This is a managerial role responsible to map, develop, drive automation initiatives across campaigns, including managing direct reports.

Skills

Programming languages (C#, .NET, Java,

Python

VBScript

API and DB integration

RPA platforms (UiPath, Blue Prism, AA,

Workflow design & BOT orchestration

SDLC understanding

Version control (Git, SVN)

Testing & debugging

Process mapping & analysis

Documentation & workflow design

SQL querying

Cloud familiarity (Azure, AWS)

ERP/CRM integration (SAP, Salesforce)

Soft skills: communication & teamwork

Education

RPA Developer certificate (NQF 5)

Bachelors/Diploma in CS/IT/SE

Tools

UiPath

Blue Prism

Automation Anywhere

Power Automate

Job description

Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption. Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Job Description

This is a managerial role responsible to map, develop, drive automation initiatives across campaigns, including managing direct reports.

Technical Skills Required

Programming Languages

• Proficiency in C#, .NET, Java, Python, or VBScript (depending on the RPA platform).
• Ability to integrate automation with APIs and databases.

RPA Tools

• Hands‑on experience with platforms like UiPath, Blue Prism, Automation Anywhere, Power Automate.
• Knowledge of workflow design, BOT orchestration, and exception handling.

Software Development Practices

• Understanding of SDLC (Software Development Life Cycle).
• Familiarity with version control systems (Git, SVN).
• Testing and debugging skills.

Business & Analytical Skills

• Process Mapping & Analysis.
• Ability to identify repetitive, rule‑based tasks suitable for automation.
• Strong documentation and workflow design skills.
• Problem‑Solving & Critical Thinking.
• Translating business requirements into technical solutions.
• Optimizing processes for efficiency and scalability.

Complementary Skills

• Database Knowledge: SQL for querying and managing data.
• Cloud & Integration: Familiarity with cloud platforms (Azure, AWS) and enterprise systems (SAP, Salesforce).
• Soft Skills: Communication, teamwork, and stakeholder management to align automation with business goals.

Qualifications

• Occupational Certificate: RPA Developer (NQF Level 5).
• Bachelor’s degree or diploma in Computer Science, Information Technology, or Software Engineering is highly beneficial.
• Strong foundation in algorithms, data structures, and system design.