Deputy Director- Patient Affairs

Department of Health; Johannesburg; On-site; ZAR 896 000 - 1 031 000; Full time

Job summary

A governmental health department in Gauteng is seeking a qualified individual for the Patient Administration role. The successful candidate will manage policies, ensure effective service delivery, and lead a team. Required qualifications include a recognized degree and at least 3 years of supervisory experience in financial accounting. Ideal candidates have strong management skills and knowledge of applicable legislation. This position offers an annual package of R896,436.00 plus benefits, with applications to be submitted online.

Benefits

Benefits package

Qualifications

• Grade 12 and a recognized degree with at least 3 years of relevant experience in Financial Accounting at Supervisory level.
• Experience in a Hospital setup is required.
• Strong knowledge of public service legislation and policies.

Responsibilities

• Provide direction and leadership to the Patient Administration Department.
• Manage policies and practices governing Patient Administration.
• Ensure effective and efficient patient services.

Skills

Management

Leadership

Communication

Negotiation

Problem-solving

Interpersonal skills

Education

Recognized degree in Public Management / Administration or Business Management

Tools

MS Office Suite (Word, Excel, PowerPoint, Outlook)

Job description

• Package : R896 436.00 per annum (plus benefits)

Requirements :

• Grade 12. A recognized degree in Public Management / Administration, Business Management or relevant tertiary qualification at NQF7 with at least 3 years relevant experience in Financial Accounting at Supervisory (ASD) level. Experience in a Hospital setup is a requirement. Strong management, leadership skills and the ability to interpret and implement policies, directives and guidelines of the Department. Excellent verbal and written communication skills with good interpersonal silks. Negotiation, team building, conflict, and problem-solving skills. Candidates are required to have an understanding of the hospital Patient Administration, Mortuary Services, Pottering and Messenger Services, Posting and Reproduction, Risk and Audit. Knowledge and understanding of computer literacy in MS Package (MS Word, MS Excel, MS Power-point and MS Outlook). Knowledge of public service legislation, policies and procedures such as the Public Finance Management Act, Labour Relations Act, Basic Conditions of Employment Act. Prepared to work under pressure and stressful situations. Knowledge on Planning and Organizing, Administration Procedures relating to specific working environment including norms and standards, Compilation of Management reports, reporting procedures, research analysing, Programme / Project Planning, Strategic Planning and career Management.

Duties :

• Provide direction and leadership to the Patient Administration Department. Manage policies and practices governing Patient Administration. Ensure services to patients are delivered effectively and efficiently. Ensure proper budget planning and monitoring system in place. Participation in the Performance Management Development system (PMDS), offer training to subordinates. Ensure effective utilization of human resource, corporate governance. Liaise with stakeholders to establish sound hospital/community relationship. Ensure proper record keeping through the utilization of paper based and electronic system. Ensure information risk management, security and protocols are implemented and adhered to. Develop and implement guidelines and Standard Operating Procedures (SOP). Ensure compliance with Ideal Hospital Framework.

Notes :

• Applications should be submitted strictly online at the following E-Recruitment portal: http://jobs.gauteng.gov.za. No hand-delivered, faxed, or emailed applications will be accepted. For assistance with online applications please email your query to [e-mail]. NB: Where Driver’s Licence is mandatory, exception will be granted for people with disabilities. Application should be accompanied by a fully completed and signed new Z83 application form obtainable from any Public Service Department or on the internet at www.dpsa.gov.za/documents plus a recently updated comprehensive Curriculum Vitae (CV). Applications without proof of a new Z83 application form and detailed CV will be disqualified. (Shortlisted candidates will receive communication from HR to submit certified copies of educational qualifications and other relevant documents not older than 6 months on or before the day of the interview).It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). All foreign qualification must be accompanied by evaluation certificate from the South African Qualification Authority (SAQA). Correspondence will only be limited to shortlisted candidates. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification). Where applicable, candidates will be subjected to a skills/knowledge test. The recommended candidate may be subjected to Medical Surveillance as required by the Occupational Health and Safety Act, Act 5/1993. It is Department’s intention to promote representivity (race, gender, and disability) in the Public Service through the filling of these posts. The Department reserves the right not to appoint/fill this post. WOMEN AND PEOPLE WITH DISABILITY ARE ENCOURAGED TO APPLY.

Employer : Department of Health

Location : Charlotte Maxeke Johannesburg Academic Hospital

Closing Date : 24-12-2025

Criteria Questions

Do you have a recognized degree in Public Management / Administration, Business Management or relevant tertiary qualification at NQF7?

Do you have 3 years relevant experience in Financial Accounting at Supervisory (ASD) level?

Please Notes :

• Due to the large number of applications we envisage receiving, applications will not be acknowledged. If youdo not receive any response within 3 months, please accept that your application was not successful.