Deputy Director : ICT Service Management Support

Western Cape Government; Cape Town; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A forward-thinking government entity seeks a dynamic ICT Manager to oversee departmental policies and application systems. This role involves managing interfaces with service providers, ensuring systems security, and coordinating ICT plans. The ideal candidate will possess strong analytical and problem-solving skills, along with a solid understanding of public service governance. Join this innovative team to make a significant impact on ICT strategies and contribute to the optimization of systems. If you are passionate about technology and public service, this is an exciting opportunity to advance your career.

Qualifications

• Minimum of 3 years management level experience required.
• Knowledge of Public Service Corporate Governance of ICT is essential.

Responsibilities

• Identify and implement departmental ICT policies and application systems.
• Manage ICT staff and resources effectively.

Skills

Analytical Skills

Problem-Solving

Interpersonal Skills

Organizational Skills

Verbal Communication

Written Communication

Computer Literacy

Education

3-year National Diploma in Information Technology

B-Degree or higher in Public Administration

B-Degree or higher in Business Administration

Job description

Qualifications and Experience

An appropriate 3-year National Diploma qualification (B-Degree or higher) in Information Technology, Public Administration, or Business Administration; a minimum of 3 years management level experience.

Recommendation

Knowledge and experience of the Public Service Corporate Governance Information and Communication Technology Policy Framework.

Key Performance Areas

Functions include:

1. Identifying, implementing, and maintaining departmental ICT policies and application systems.
2. Managing interfaces with CEI and other service providers.
3. Coordinating departmental inputs into various ICT plans.
4. Ensuring systems security and ICT business continuity.
5. Coordinating and facilitating the introduction and optimization of systems.
6. Providing secretariat support for ITSTRATCOM and ITSTEERCOM.
7. Managing ICT staff and all resources of the Sub-Directorate.

Knowledge and Skills

Knowledge in:

• Public Service Corporate Governance of ICT
• Planning, Programme/Project Management
• Data Analytics, Research, Monitoring, and Evaluation processes
• Public Service reporting procedures
• Human Capital Management and Development
• Financial Management
• Protection of Personal Information Act
• Line functions and Departmental structure

Skills required include:

• Excellent analytical, problem-solving, interpersonal, and organizational skills
• Good verbal and written communication skills
• Computer literacy

Remuneration

All-inclusive salary package of R [amount] per annum (Salary Level [level])

Note on remuneration: Cost-to-employer (CTE) remuneration packages for middle-management service (MMS) and contract positions are inclusive of all costs related to service benefits or obligations, including basic salary, medical assistance, housing assistance, pension contributions, etc. MMS remuneration packages are flexible and may be individually structured as prescribed.