Dental Practice Manager

Future Africa Consulting (Pty)Ltd; Alberton; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A healthcare management firm in Alberton seeks an experienced Practice Manager to oversee daily operations and ensure compliance with regulations. The role requires 3–5 years of experience in dental or medical practice management, strong knowledge of medical aid claims, and proficiency in GoodX software. Excellent leadership skills and a financial background will be advantageous. This position offers a challenging yet rewarding environment.

Qualifications

• 3–5 years’ experience in dental/medical practice management.
• Strong knowledge of medical aid claims and debt collection.
• Leadership or supervisory experience.

Responsibilities

• Manage daily patient scheduling and reception flow.
• Oversee billing, claims, authorizations, invoices, and statements.
• Lead debt collection and manage accounts.
• Supervise and support front-desk and clinical support staff.
• Ensure correct use of GoodX Practice Management Software.
• Handle accounts payable/receivable and monthly reporting.
• Maintain compliance with HPCSA, OHSA, and POPIA regulations.
• Drive patient satisfaction and resolve complaints professionally.
• Conduct staff training, meetings, and performance reviews.
• Monitor and implement infection control protocols.

Skills

Strong financial literacy

Excellent leadership and team management

Clear communication and problem-solving abilities

Ability to perform in a fast-paced environment

Education

Business or accounting background

Tools

GoodX Practice Management Software

Job description

Key Responsibilities

• Manage daily patient scheduling and reception flow.
• Oversee billing, claims, authorizations, invoices, and statements.
• Lead debt collection and manage accounts.
• Supervise and support front-desk and clinical support staff.
• Ensure correct use of GoodX Practice Management Software.
• Handle accounts payable / receivable and monthly reporting.
• Maintain compliance with HPCSA, OHSA, and POPIA regulations.
• Drive patient satisfaction and resolve complaints professionally.
• Conduct staff training, meetings, and performance reviews.
• Monitor and implement infection control protocols.

Requirements

• 3–5 years’ experience in dental / medical practice management.
• Strong knowledge of medical aid claims and debt collection.
• Leadership or supervisory experience.
• Proficiency in GoodX software.
• Business or accounting background will be an advantage.

Skills

• Strong financial literacy.
• Excellent leadership and team management.
• Clear communication and problem-solving abilities.
• Ability to perform in a fast-paced environment.