Demand & Capacity Lead

Datonomy Solutions (Pty) Ltd; Cape Town; On-site; ZAR 344,000 - 620,000; Part time

Job summary

Datonomy Solutions (Pty) Ltd seeks a Demand & Capacity Lead for a contracting, onsite role in Cape Town. You will manage delivery demand and available resources, coordinating across projects and PMO, finance and HR to ensure plans reflect skills and funding.

You will model capacity by skill and time period, run scenario analyses, and drive decisions with senior stakeholders to optimise delivery. This is a contracted, onsite position based in Cape Town.

Qualifications

• Demonstrated experience in resource management across multiple initiatives.
• Ability to model capacity by skill, team and time period, accounting for operational work and realistic availability.
• Experience coordinating competing resource requests with project managers, functional managers and senior stakeholders.
• Strong analytical and reporting capability, including scenario planning and interpretation of allocation and utilisation data.
• Ability to maintain accurate planning records and challenge delivery commitments when the resource assumptions are unsupported.
• Clear communication of choices, constraints and delivery consequences to decision makers.

Responsibilities

• Establish a consistent demand intake process with sufficient information on scope, value, urgency, dependencies and resource needs.
• Maintain the consolidated resource plan across approved initiatives, pipeline demand and business as usual commitments.
• Work with team and delivery leads to assess skills, allocation, leave, onboarding lead times and realistic productive capacity.
• Produce scenarios showing the effects of reprioritisation, sequencing, recruitment, contracting or changes in scope.
• Facilitate demand and capacity reviews, recording decisions, trade offs and accountable owners for unresolved shortages.
• Track planned against actual allocations, identify double booking and bottlenecks, and update forecasts as delivery changes.
• Improve resource data quality, reporting and planning routines with PMO, finance, HR and vendor management stakeholders.

Skills

Resource management

Capacity planning

Stakeholder coordination

Analytical reporting

Planning records

Communication of constraints

Tools

Power BI

Advanced spreadsheets

PMO tools

Job description

We are seeking a Demand & Capacity Lead to join our team based in Cape Town. This is a contracting role, onsite.

Role purpose

Maintain a credible view of delivery demand and available resources, enabling leaders to prioritise work and resolve capacity constraints. Coordinate resource planning across projects and operational commitments so that delivery plans reflect actual skills, availability and funding.

Key responsibilities

• Establish a consistent demand intake process with sufficient information on scope, value, urgency, dependencies and resource needs.
• Maintain the consolidated resource plan across approved initiatives, pipeline demand and business as usual commitments.
• Work with team and delivery leads to assess skills, allocation, leave, onboarding lead times and realistic productive capacity.
• Produce scenarios showing the effects of reprioritisation, sequencing, recruitment, contracting or changes in scope.
• Facilitate demand and capacity reviews, recording decisions, trade offs and accountable owners for unresolved shortages.
• Track planned against actual allocations, identify double booking and bottlenecks, and update forecasts as delivery changes.
• Improve resource data quality, reporting and planning routines with PMO, finance, HR and vendor management stakeholders.

Essential experience and capabilities

• Demonstrated experience in resource management, capacity planning or delivery demand management across multiple initiatives.
• Ability to model capacity by skill, team and time period, accounting for operational work and realistic availability.
• Experience coordinating competing resource requests with project managers, functional managers and senior stakeholders.
• Strong analytical and reporting capability, including scenario planning and interpretation of allocation and utilisation data.
• Ability to maintain accurate planning records and challenge delivery commitments when the resource assumptions are unsupported.
• Clear communication of choices, constraints and delivery consequences to decision makers.

Preferred experience and capabilities

• Retail technology portfolios, transformation programmes or a complex PMO environment.
• Experience with portfolio or resource planning tools and Power BI or advanced spreadsheet modelling.
• Exposure to contractor demand, resource cost forecasts, supplier capacity and skills development planning.