Dell / Lenovo PreSales Engineer

Data Centrix; Midrand; On-site; ZAR 300,000 - 600,000; Full time

Job summary

A leading technology solutions company is seeking a skilled Pre-Sales professional to enhance their sales process and deliver exceptional customer service. This role involves collaboration with sales teams, addressing technical inquiries, and maintaining strong client relationships. Ideal candidates will have a solid background in sales and relevant certifications, ready to contribute to successful sales outcomes.

Qualifications

• Experience in enhancing sales processes and conducting needs assessments.
• Ability to articulate solutions to technical and non-technical clients.
• Proven track record of customer relationship management.

Responsibilities

• Collaborate with sales team on product and service delivery.
• Ensure client confidence and address technical inquiries.
• Support sales with in-depth product knowledge and proposals.

Skills

Sales Process Enhancement

Needs Assessment

Technical Query Addressing

Customer Relationship Management

Education

Matric plus related certification in Pre-Sales

Job description

Qualifications and Experience Required :

• Matric plus related certification in the Pre-Sales field
• Experience in enhancing the sales process by conducting thorough needs assessments, demonstrating product value, arranging POCâs and addressing technical concerns early on, which accelerates the sales cycle.

Responsibilities :

• Work closely with the sales team around product suitability and service delivery expectations
• Ensure customer confidence in the proposed solutions, addressing technical queries and aligning offerings with business objectives to support successful sales outcomes.
• Advise on bid / no bid decisions based on technical and commercial considerations
• Articulate (through written submissions and oral presentations) solutions to both technical and non-technical customers
• Support sales efforts with in-depth product and business knowledge
• Maintain a thorough knowledge of the companyâs products and service offerings and methodologies
• Work with the product development teams to capture new customer requirements, develop and expand the product portfolio.
• Represent the company in a professional manner and build good relationships with clients to the companyâs benefit
• Producing detailed costings for customers and ensuring the contract is profitable.
• Ensure that customers proposals are correct and of high quality, register projects effectively and early.
• Identify targets accounts and drive into them.

NB : Only Candidates with required experience reflected on the CV will be considered