Delivery Specialist - E-commerce Fulfillment

Placements24; Soweto; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Training programs

Career growth opportunities

Job summary

Placements24 is seeking a Delivery Specialist in Soweto to ensure timely, accurate last‑mile deliveries for our e-commerce clients. You will operate delivery vehicles, plan routes, load and unload packages, and provide exceptional customer service while maintaining accurate delivery records.

The role requires a valid SA driver’s license, a clean driving record, strong knowledge of Gauteng roads, and the ability to work independently in a fast-paced environment.

Qualifications

• Valid South African driver’s license (Code 08 or higher).
• Previous delivery driver experience in e-commerce or parcel delivery is desirable.
• Clean driving record with no major infringements.
• Strong knowledge of Soweto and Gauteng road network.
• Ability to lift and carry packages.
• Excellent time management and organizational skills.
• Strong communication and interpersonal abilities for customer interaction.
• Reliability and punctuality; able to work independently.
• Customer-oriented mindset focused on service excellence.

Responsibilities

• Safely operate delivery vehicles to transport e-commerce orders to customers.
• Plan and execute daily delivery routes efficiently to meet delivery windows.
• Load and unload packages with care, ensuring proper handling.
• Provide professional and friendly customer service during deliveries.
• Obtain proof of delivery and maintain accurate records using handheld devices.
• Adhere to traffic laws, safety regulations and company policies.
• Conduct daily pre-trip and post-trip vehicle inspections.
• Report vehicle issues, delivery discrepancies or customer concerns to management.
• Maintain cleanliness and organization of the delivery vehicle.
• Meet or exceed daily delivery performance targets.

Skills

Delivery experience

Customer service

Time management

Communication skills

Reliability

Independent worker

Tools

Handheld devices

Job description

About the Role

Our client, a rapidly growing e-commerce fulfillment company, is seeking a dedicated Delivery Specialist to ensure the timely and accurate delivery of goods to customers in Soweto and surrounding areas. This role is pivotal in maintaining customer satisfaction and upholding our client's reputation for efficient logistics. You will be responsible for operating delivery vehicles, managing delivery routes, and providing exceptional customer service. The ideal candidate is a reliable, organized, and safety-conscious individual with a passion for logistics and a thorough understanding of the local area. This position is integral to our client's operations within the Gauteng province, ensuring a seamless last-mile delivery experience.

Key Responsibilities

• Safely operate delivery vehicles to transport e-commerce orders to customers.
• Plan and execute daily delivery routes efficiently to meet delivery windows.
• Load and unload packages with care, ensuring items are handled properly.
• Provide professional and friendly customer service during deliveries.
• Obtain proof of delivery and maintain accurate delivery records using handheld devices.
• Adhere to all traffic laws, safety regulations, and company policies.
• Conduct daily pre-trip and post-trip vehicle inspections.
• Report any vehicle issues, delivery discrepancies, or customer concerns to management promptly.
• Maintain the cleanliness and organization of the delivery vehicle.
• Meet or exceed daily delivery performance targets.

Requirements

• Valid South African driver's license (Code 08 or higher).
• Previous experience in a delivery driver role, particularly in e-commerce or parcel delivery, is highly desirable.
• Clean driving record with no significant infringements.
• Strong knowledge of the Soweto and wider Gauteng road network and traffic patterns.
• Good physical condition, capable of lifting and carrying packages up to a specified weight.
• Excellent time management and organizational skills.
• Strong communication and interpersonal abilities for effective customer interaction.
• Reliability, punctuality, and a strong commitment to fulfilling responsibilities.
• Ability to work independently and efficiently in a fast-paced environment.
• Customer-oriented mindset with a focus on service excellence.

Benefits

This full-time position offers a competitive annual salary and the opportunity to be part of a thriving e-commerce logistics network. Our client provides a fleet of modern, well-maintained delivery vehicles and necessary technology for route management. Opportunities for career growth and advancement within a dynamic company. Regular training on safe driving practices, customer service, and delivery technology. You will be part of a supportive team dedicated to operational success in Gauteng . Enjoy a consistent work schedule and the satisfaction of directly impacting customer experiences. This role offers stability and the chance to develop valuable skills in the growing logistics sector.