Delivery Manager Cape Town

Delivery Manager Job Description

If you are an intermediate to senior Delivery Manager, with project management experience but your curiosity extends beyond that – then we have an opportunity for you!

We are looking for a team player to join our Product team.

As the Delivery Manager, you will be responsible for the seamless execution and delivery of IT projects, serving as an IT Project Manager and Scrum Master.

Your primary focus will be on overseeing multiple project lifecycles and managing internal staff, client, and 3rd party stakeholders to ensure the successful delivery of features - we are a lot more than just the Zapper App!

We are looking for someone who is not afraid of a challenge and enjoys working in a fast-paced environment.

Duties & Responsibilities

Your responsibilities will include, but are not limited to:

1. Project Planning:
   Assign tasks to various internal / external stakeholders
   Estimate timelines and costs involved
   Communicate project plan to necessary stakeholders
   Maintain and update the project plan
2. Client and 3rd Party Relationship Management:
   Identify all the stakeholders involved in the project
   Understand client and 3rd party relationships needs and expectations
   Ensure signed Non-Disclosure Agreements (NDAs) with 3rd parties are obtained
   Ensure effective communication between client / 3rd parties and Zapper staff
   Provide timely feedback to clients / 3rd parties regarding project status updates and timelines
   Effectively manage client and 3rd party relationships
3. Change Management:
   Conduct thorough business change impact assessments and ensure the necessary changes are implemented
   Ensure Standard Operating Procedures (SOPs) or Service Level Agreements (SLAs) with 3rd parties are created
   Ensure risk and compliance requirements associated with IT projects are met
   Ensure various internal teams have been trained on the new product solution
4. Release Management:
   Ensure that testing has been adequately covered
   Attend Change Advisory Board (CAB) meetings to notify of upcoming releases and gather necessary approvals
   Collaborate with cross-functional teams to facilitate effective release planning activities
   Assist with release notes

Desired Experience & Qualification

Proven experience in IT project management and Scrum Master roles
Solid understanding of Agile principles and the Scrum framework
Strong understanding of software development lifecycle and the steps involved
Ability to manage multiple projects and stakeholders simultaneously
Ability to prioritize tasks effectively
Ability to work in a dynamic and fast-paced environment

Required Experience

Fintech experience is beneficial.

Personal Attributes

Self-motivated and driven.
Takes ownership and initiative.
Passionate and adaptable
Collaborative problem solver
Detail-oriented
Ability to build collaborative relationships.
Fast learner
Not planning on being bored or boring – there is always a challenge!

Package & Remuneration

Basic Salary: R55 - R80 pm