Debtors Manager

Pinnacle; Gauteng; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A leading company is looking for a Debtors Manager to oversee day-to-day debtor processes, ensuring invoice settlements and compliance with credit policies. The role includes managing relationships and resolving issues, while collaborating with internal teams to achieve business objectives.

Qualifications

• 5 years management experience in Accounts Receivable environment.
• Strong administrative, numerical, and organizational skills.
• Excellent supervisory and communication skills.

Responsibilities

• Manage debtor's day-to-day processes ensuring invoicing is settled.
• Build relationships and resolve payment issues efficiently.
• Oversee accounts receivable processes and compliance.

Skills

Strong administrative skills

Numerical skills

Organizational skills

Interpersonal skills

Communication skills

Proactive resolution skills

Knowledge of financial regulations

High integrity

Education

5 years of management experience

Tools

MS Office

ASANA

Financial software

Job description

Position : Debtors Manager

Department : Finance

Reports To : Finance Manager

Location : Kempton Park

Job Purpose : Manage the debtor's day-to-day processes and activities, ensuring customer invoices are settled in full and credit risk policies are maintained.

Support the Accounts Receivable Division through disciplined execution of daily tasks, aligning with policies and procedures to achieve business objectives.

Job Function :

1. Process customer payments accurately and promptly, manage aged debtor reports, and resolve queries, ensuring compliance with policies, procedures, and regulations.
2. Build and maintain strong customer relationships; investigate and resolve payment or invoice issues efficiently.
3. Oversee end-to-end accounts receivable processes, including managing customer trading terms, SLAs, contracts, and master files on CRM; process payments, credit notes, and reconcile customer statements; communicate with customers regarding statements, invoices, and credit notes; and notify management of potential bad debts.
4. Manage legal debtors' status and ensure timely resolution.
5. Collaborate with internal teams like Sales and Operations to resolve customer payment issues.
6. Provide daily reports on Debtors Age Analysis and implement corrective actions.
7. Monitor KPIs, metrics, and targets; implement measures to meet objectives.
8. Ensure compliance with internal controls and statutory requirements, addressing potential risks.
9. Partner with the Financial Manager for bi-annual performance reviews of the Debtors Clerk.
10. Support the company's objectives by executing tactical deliverables and identifying process improvements.
11. Develop an understanding of organizational workflows and the Debtors Manager's role in achieving business outcomes.
12. Supervise the Debtors function through ongoing stakeholder engagement and adherence to credit policies.
13. Set KPIs, metrics, and targets for Accounts Receivable in collaboration with the Financial Manager.
14. Manage and support the direct report to achieve their objectives.
15. Oversee daily operations of the Accounts Receivable department.
16. Compile, analyze, and report Accounts Receivable data to management in a timely manner.

Minimum Education and Experience Requirements :

1. At least 5 years of management experience in an Accounts Receivable environment.
2. Strong administrative, numerical, and organizational skills.
3. Motivated, deadline-driven, and proactive with resolution skills.
4. Excellent supervisory, interpersonal, and communication skills.
5. Knowledge of financial regulations and statutory requirements.
6. High integrity and confidentiality.
7. Proficiency in MS Office, financial software, and ASANA.

Disclaimer : This description outlines the general nature of work and is not exhaustive. Employees may be required to perform duties outside their normal responsibilities as needed.