Debtors Clerk - Membership

Be Different Recruitment; Pretoria; On-site; ZAR 180,000 - 240,000; Full time

Job summary

A leading organization offers an exciting opportunity for a Membership Debtors Clerk in Pretoria. This 6-month fixed-term position involves collecting membership fees, managing renewals, and onboarding new members while achieving targets in a high-pressure environment.

Qualifications

• 2-3 years debt collecting experience required.
• Well-spoken in English with good interpersonal skills.
• Intermediate computer skills (MS Office and GSuite).

Responsibilities

• Follow up on outstanding membership fees and ensure timely payments.
• Assist in registering and setting up new members in the system.
• Promote debit order options to streamline payments.

Skills

Interpersonal Skills

Time Management

Communication

Education

Matric (NQF4 or Higher)

Tools

MS Word

MS Excel

MS Outlook

GSuite

Job description

Please Note: This is a 6-month fixed-term contract position based in Pretoria.

My client, a leading organization in developing sound tax policy and shaping fiscal legislation through participation in and dialogue with parliament, has an exciting opportunity for a Membership Debtors Clerk. The role involves calling and collecting all outstanding membership fees, retaining members who wish to cancel, welcoming new members, and following up on failed debit orders to ensure payments are received. The successful incumbent will have daily and monthly targets for calling and collection.

This position involves high-pressure environments with monthly, quarterly, annual, ad hoc, and irregular deadlines and collection targets. You will interact with internal customers (various departments and employees) and external customers (members, students, professionals).

Duties & Responsibilities

In order to be considered, the following is required:

• Matric (NQF4 or Higher)
• Computer Skills: Intermediate MS Word, MS Excel, MS Outlook
• Minimum 2-3 years debt collecting experience
• Working knowledge of GSuite
• Well-spoken in English
• Interpersonal Skills
• Good time management

Responsibilities

• Membership Debt Collection: Follow up on outstanding membership fees and ensure timely payments
• Membership Annual Renewal: Manage the renewal process including reminders and payment collection
• Promoting Debit Order Option: Encourage members to opt for debit orders to streamline payments
• Onboarding New Members: Assist in registering and setting up new members in the system
• New Member Invoicing & Collection: Issue invoices and ensure prompt payment from new members
• Member Support & Query Resolution: Provide accurate information and assist members with payment-related queries
• Processing Debit Orders: Handle new and failed debit orders, ensuring timely follow-ups
• Invoice Completeness Checks: Verify that all members receive invoices on time and address any discrepancies

If you would like to email your CV directly, please send it to [email address].

Information displayed above is not limited to this advertisement.

Please consider your application unsuccessful if you have not received a response within 14 days of submission. Keep an eye on our website for other available positions you may be suited for.

Package & Remuneration

R 180,000 - R 240,000 annually

Key Skills

• Employment Type: Full-Time
• Experience: 2-3 years
• Vacancy: 1

Create a job alert for this search

Clerk • Tshwane Metropolitan Municipality, South Africa