Debtors Clerk (from INSURANCE)

Career Minded; Centurion; On-site; ZAR 250,000 - 350,000; Full time

Job summary

A leading company in Centurion is looking for a Debtors Clerk with insurance industry experience. The role involves collecting debts, ensuring all accounts are kept up to date, and maintaining strong client relationships. Successful candidates will be organized, systematic, and possess excellent communication skills, with a drive to meet targets.

Qualifications

• Minimum 5 years experience in a similar role within the insurance industry.
• Clear Criminal Record and ITC Checks required.

Responsibilities

• Collect outstanding debts and manage client accounts as per Debtors Age Analysis.
• Build and maintain excellent client relationships.
• Meet weekly collection targets set by the Debtors Team Leader.

Skills

Debt Collecting Experience

Excellent Communication Skills

Education

Grade 12 / Matric

Tools

Excel

Job description

My client is based in Centurion and currently recruiting for a Debtors Clerk (must come with insurance industry experience) with at least 5 years' experience in a similar role. You will be expected to collect all outstanding money as per the Debtors Age Analysis and ensuring no account exceeds 60 days. You will submit statements and outstanding invoices to all clients and resolve any queries that may arise. You will also submit all requests for Credit Notes or invoice amendments for approval. Building and maintaining excellent client relationships is part of this role.

Experience Needed

• Debt Collecting Experience
• Insurance industry background
• Excellent Communication Skills
• PowerPoint
• Excel, including macros, lookups, and pivot tables
• Clear Criminal Record and ITC Checks required
• Previous experience reporting into senior management
  
  

Culture Fit And Personal Attributes

• Sense of urgency
• Fast thinker
• Adhere to rules and processes
• Organized
• Systematic
• Teamwork and engagement
• Able to gain respect from the team
  
  

Some Duties Will Include

• Escalate all problematic invoices / accounts to the Debtors Team Leader for assistance should you be unable to resolve / collect
• Process and submit all refund requests to the CFO for approval as per the Business Process
• Work on the Refund account and request feedback from all clients regarding duplicate payments received. Process refunds where required and submit payments for allocations where the client has provided invoices to allocate to.
• Meet weekly collection targets as set by the Debtors Team Leader to maintain daily cash inflows
• Always maintain excellent customer relationships by appropriate and courteous communication. These are our clients, and all queries need to be attended to and resolved to avoid any complaints and unhappy clients.
  
  

If you are up for a new challenge send your CV to [Email Address Removed] to be considered.

Desired Skills

• Accounts Receivable
• AR
• Debt Collecting
• Age Analysis
• Insurance
  
  

Desired Work Experience

• 5 to 10 years
  
  

Desired Qualification Level

• Grade 12 / Matric