Listing reference: click_020454
Listing status: Online
Apply by: 24 June 2025
Position Summary
Industry: Pharmaceutical Sector
Job category: Other: FMCG, Retail, Wholesale and Supply Chain
Location: Roodepoort
Contract: Permanent
EE position: Yes
About Our Company
Clicks Group
Introduction
We are looking to recruit for a Debtors Clerk to work on a 6 MONTH FIXED - TERM CONTRACT for United Pharmaceutical Distributors (UPD). The role will be based in the Lea Glen branch, and will be reporting to the Debtors Supervisor (Distribution State).
Job Description
Job Objectives:
- Job provides administrative support to a team or Manager in the Accounts Receivable area.
- Processing invoices under the appropriate control process.
- Generating reports for accounts receivable area.
- The Clerk key role in payment application is responsible for the timely and accurate application of customer payments.
- The function includes the role of Master Data administrator responsible for and maintaining customer master data in the system.
- Clerk is responsible for responding to non-commercial customer queries.
- Archiving effectiveness.
Key Performance Areas
The administrator role will include:
- Receiving and applying customer payments
- Post processing of bank statements
- Processing of customer deposits, letters of credit and down payments
- Research and resolution of unallocated and unidentified payments
- Proper identification and application of partial payments
- Proper identification of customer deductions
- Research and matching of unapplied credit memos
- Identification of unearned payment discounts
- Identification and write-off of small balances
- Provide invoice copies and proofs of delivery to the customer
- Identify payment terms and billing disputes
- Provide a customer statement of account to customers as needed
- Prepare and provide reporting for management
- Research and resolve unauthorized customer deductions
- Work with Customer Service, Sales and customers to resolve collection issues
- The tasks of payment application (matching, bank statements, etc)
- The tasks of deduction processing
- The tasks of customer master data maintenance (within the confines of segregation of duties)
- Support doubtful account processing
- Assist with departmental presentations on an as needed basis
- Prioritize and handle multiple projects in both an independent and team environment, for Credit Management
- The task of EDI Support Specialist
- Filing, scanning and effective archiving
- Clerk is responsible for responding to non commercial customer queries viz: Sales History, Customer Master Data, Account Status, Claims status.
- Escalates deduction to Deduction Resolution Owner for action
- Purges deductions.
- Runs reports on dispute management.
Skills & Knowledge
- Analytical skills
- Processing accuracy
- Understanding of credit / debtors processes and dispute resolution
- Achievement focus i.e. high energy levels and commitment to end results
- Good communication skills with demonstrated clarity in both spoken and written words
- Bank reconciliation
- Analytical and judgement skills (ability to take data into information to support analytical reviews)
- Investigative and perseverance
- Fast paced
Minimum Requirements
Required Minimum Qualifications & Experience:
- Matriculation with HG accounting and Mathematics
- At least 3 years’ experience in credit / debtors environment in high volume FMCG / Wholesale will be advantageous
- Advanced use of MS Office (Excel & word). Power point advantageous.
Scorecard/ KPI Metrics
- Ageing of unallocated & unapplied payments
- Ageing of unresolved disputes and claims
- Processing accuracy and timelines
- Number and value of credit notes (with re-invoice and without)
- Credit insurance metrics
N.B: We endeavor to provide feedback to all candidates whenever possible, however, if you don't hear from us within 14 days from the closing date, please consider your application unsuccessful.Seniority level
Seniority level
Mid-Senior level
Employment type
Job function
Job function
AdministrativeIndustries
Retail
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