Debtors Clerk

Specd; Johannesburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading company in the autobody repair industry is seeking an experienced Debtors Clerk. The successful candidate will manage customer and insurance accounts, ensuring accurate invoicing and timely collections. Ideal applicants will have a strong background in the industry, excellent communication, and negotiation skills, with proficiency in accounting software.

Qualifications

• Minimum 2-3 years of experience as a Debtors Clerk, specifically in the autobody or panel beating industry.
• Knowledge of invoicing procedures and insurance company workflows.
• Experience with estimating systems such as Audatex or TMS is advantageous.

Responsibilities

• Manage the full debtors function including invoicing, collections, reconciliations, and reporting.
• Generate and send invoices promptly after job completion.
• Follow up on outstanding payments and reconcile customer accounts.

Skills

Communication

Negotiation

Organizational skills

Time management

Customer service

Attention to detail

Education

Grade 12 / Matric

Finance or accounting-related certificate or diploma

Tools

Microsoft Excel

Sage

Pastel

Xero

Job description

Were seeking an experienced Debtors Clerk with a strong background in the autobody repair industry. Youll be responsible for managing customer and insurance accounts, issuing accurate invoices, following up on payments, and keeping records up to date. Your knowledge of repair workflows and claims processes will ensure smooth financial operations and strong relationships with clients and insurers.

Key Responsibilities :

• Manage the full debtors function, including invoicing, collections, reconciliations, and reporting.
• Generate and send invoices to insurance companies and private clients promptly after job completion.
• Follow up on outstanding payments, including insurance claims and customer co-payments.
• Monitor and reconcile customer accounts, ensuring all payments are correctly allocated.
• Liaise with estimators, service advisors, and insurers to resolve queries or discrepancies.
• Prepare and distribute monthly statements of account.
• Process credit notes and adjustments as needed.
• Maintain accurate and up-to-date records of all interactions and collections activity.
• Escalate problem accounts to management when necessary.
• Ensure compliance with company policies and insurance payment procedures.
• Assist with month-end closing and finance team reporting.

Mandatory Skills :

• Excellent communication and negotiation skills.
• Strong organizational and time management skills.
• Ability to work under pressure and handle high volumes of work.
• Customer service focused with a professional and courteous approach.
• Proactive, self-motivated, and able to work both independently and as part of a team.

Qualifications and Experience :

• Grade 12 / Matric (essential).
• A finance or accounting-related certificate or diploma (advantageous).
• Minimum 23 years of experience as a Debtors Clerk, specifically within the autobody or panel beating industry.
• Knowledge of industry-specific invoicing procedures and insurance company workflows.
• Experience working with estimating systems such as Audatex or TMS (advantageous).
• Proficient in Microsoft Excel and accounting software (e.g., Sage, Pastel, Xero).
• Strong attention to detail and accuracy in data entry and account reconciliation.

Package & Remuneration :

Compensation will be determined based on qualifications, applicable industry experience, and previous earnings.