Debtors Clerk

Pollock & Associates; Cape Town; On-site; ZAR 400,000 - 600,000; Full time

Job summary

Pollock & Associates invites you to join their dynamic finance team in a fast-growing luxury retail company based in Cape Town. This role, focusing on managing debtor processes, offers an opportunity to contribute directly to business success while ensuring financial integrity. Ideal candidates will have significant experience in debtors and accounts receivable within a retail environment, as well as strong proficiency in ERP systems and Excel.

Qualifications

• Minimum 5 years’ experience in a debtors/accounts receivable role.
• Experience ideally in retail with B2C and wholesale exposure.
• Comfortable in a high-growth, entrepreneurial environment.

Responsibilities

• Manage full debtors book across wholesale, online, and e-commerce platforms.
• Follow up on outstanding balances and resolve discrepancies.
• Prepare debtors’ performance reports and support audits.

Skills

Proficiency in ERP systems

Advanced Microsoft Excel skills

Multi-currency handling

Dispute resolution

Customer relationship management

Job description

Job Location : Western Cape, Cape Town Deadline : August 10, 2025 Quick Recommended Links

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Job Description

• Join a fast-growing luxury retail business with a strong presence in-store and online, driven by a start-up mentality and entrepreneurial spirit.
• This is a rare opportunity to join a dynamic finance team that combines agility with operational excellence, supporting rapid expansion across local and international markets.
• As a key player in managing our debtor processes, you will ensure financial integrity while contributing directly to the business’s success.

Experience & Technical Skills

• Minimum 5 years’ experience in a debtors / accounts receivable role, ideally in retail with B2C and wholesale exposure.
• Proficiency in ERP systems (preferably Odoo) and advanced Microsoft Excel skills.
• Experience handling multi-currency and international transactions.
• Proven ability to resolve disputes and manage customer relationships.
• Comfortable in a high-growth, entrepreneurial environment with strong integrity.

Preferred Skills

• Experience in a luxury or high-volume retail setting.
• Familiarity with online and e-commerce credit processes.

Key Responsibilities

• Own and manage the full debtors book across wholesale, online, and e-commerce platforms.
• Oversee account ageing, reconciliations, and accurate payment allocations.
• Follow up on outstanding balances and resolve payment discrepancies.
• Process and verify credit notes and returns to ensure account accuracy.
• Build strong relationships with customers to ensure timely collections.
• Prepare debtors’ performance reports and support audits.
• Drive compliance and suggest process improvements within the debtors’ function.