Debtors and Cerditors Clerk
Job description
Our client is recruiting for a Debtors & Creditors Clerk to join the Accounts department.
Job Summary:
- Invoicing, collecting outstanding balances and maintaining customer accounts.
- Processing and capturing supplier invoicing and information.
- You will be expected to utilize strong communication and organizational skills to manage customer accounts.
- Responsible for general admin duties related to debtors and creditors.
- Upload of debtors and creditors on the system.
- Investigate and clear all queries arising on the processing of debtors and creditors.
- Manage customer accounts and keep track of outstanding debts.
- Contact debtors through phone, email, or mail to learn about their payment status.
- Negotiate payment plans with customers who are behind on their payments.
- Provide exceptional customer service to debtors while adhering to organizational policies and procedures.
- Follow up and report on outstanding accounts.
- File and maintain documentation on all communications, transactions and payment arrangements associated with trade debtors.
- Provide support to the financial accountant.
- Other ad-hoc duties.
Skills and Experience:
- Grade 12.
- A high degree of accuracy and attention to detail.
- Ability to maintain confidentiality and exercise extreme discretion.
- Ability to work independently and manage multiple accounts.
- Ability to work under pressure and handle difficult conversations with debtors.
- Analytical and problem-solving skills.
- Decision-making skills.
- Effective verbal and listening communication skills.
- Effective written communication skills.
- Ability to communicate effectively.
- Computer skills, including the ability to operate computerized accounting, spreadsheet and word-processing programs.
- Time management skills.
- Accounting qualification would be advantageous.