Debt Counselling Sales Agent

Pro Personnel; Kempton Park; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading debt counselling firm in South Africa is seeking a Debt Counselling Sales Agent in Kempton Park. This role involves engaging potential clients, offering tailored debt solutions, and meeting sales targets in a compliance-driven environment. Ideal candidates will have strong communication skills, sales experience, and be fluent in English and Afrikaans.

Qualifications

• Experience in sales within debt counselling or financial services.
• Fluency in English and Afrikaans is essential.
• Registration as a Debt Counsellor is a plus.

Responsibilities

• Engage with potential clients for tailored debt counselling solutions.
• Meet or exceed sales performance targets consistently.
• Log client interactions accurately in CRM systems.

Skills

Negotiation

Communication Skills

Problem-Solving

Customer Relationship Management

Education

Matric / National Senior Certificate

Job description

Our client, is a leading debt counselling firm in South Africa, dedicated to helping individuals regain control of their finances. With a strong reputation for ethical practices and client-focused solutions, they provide expert guidance and support to those struggling with debt, ensuring long-term financial stability and peace of mind and they are looking for Debt Counselling Sales Agent based in Gauteng, Kempton Park.

POSITION INFO : Position Overview :

The role focuses on engaging with potential clients to understand their financial situation and offer tailored debt counselling solutions. It includes managing both inbound and outbound communications, nurturing leads, and building long-term client relationships to help individuals achieve financial well-being.

Key Responsibilities :

• Initiate contact with prospective clients through phone calls, emails, and other communication platforms.
• Clearly articulate the value and process of debt counselling services in a persuasive and client-friendly manner.
• Perform preliminary financial assessments to determine a client’s suitability for debt review.
• Accurately log all client interactions and keep CRM systems up to date.
• Consistently meet or exceed set sales performance targets (daily, weekly, and monthly).
• Deliver outstanding post-sale support and ensure timely follow-ups.
• Remain informed about relevant regulations and industry updates, including the National Credit Act.
• Address objections and resolve client queries with professionalism and empathy.
• Work collaboratively with internal teams—such as compliance and administration—to facilitate a seamless client on boarding experience.

Requirements

• Demonstrated experience in sales, particularly within debt counselling, financial services, or a call centre environment.
• Excellent verbal and written communication skills, coupled with strong negotiation abilities.
• Resilience under pressure and the ability to meet sales targets in a fast-paced environment.
• Sound understanding of debt counselling, credit reporting, and financial relief solutions.
• High levels of integrity, accountability, and discretion in handling sensitive information.
• Effective problem-solving and decision-making capabilities with sound judgment.
• A team-oriented attitude, with the ability to foster positive relationships with clients, colleagues, and management.
• Fluency in English and Afrikaans is essential

Qualifications and Experience

• Matric / National Senior Certificate required.
• Registration as a Debt Counsellor is a plus.
• Previous experience in the insurance or financial services sector would be advantageous.

Salary R8500.00 with a lucrative commission structure

Create a job alert for this search