Senior Medical Writer (Home Based - South Africa)

Main Purpose of the role: This role is responsible for the planning, executing, monitoring, controlling, and closing of Business projects in support of business objectives and ongoing operations.

This includes managing projects and producing required artefacts in accordance with the Bank's project management methodology.

The project manager is the key point of contact among project stakeholders.

Must interact with Business, value chain enablers, and customers to ensure that the business requirements and objectives are clearly defined.

Hybrid role of project management (PM) and business analysis (BA).

Responsibilities

Project Management

1. Planning and Scoping
2. Identify key stakeholders and build on these relationships.
3. Interact with Business, value chain enablers, and customers to ensure that the business requirements and objectives are clearly defined.
4. Translate business requirements and objectives into detailed project plans, specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans, allocation of resources and cost estimation.
5. Ensure that the scope of the project, related business requirements, and technical requirements are reduced into writing and signed-off by the respective stakeholders.
6. Adjust schedules and plans to keep the plan updated.

Project Execution

1. Execute project work plan and revise as appropriate to meet changing needs and requirements.
2. Track and monitor project deliverables to the project plan.
3. Co-ordinate and facilitate regular status meetings with the partner and project team members.
4. Effectively apply business methodologies and enforce project standards.
5. Provide ongoing feedback to senior management and stakeholders in respect of milestones, any slippage, issues, and risks.
6. Attend IT rag sessions to provide feedback where necessary.
7. Identify potential risks, issues and maintain a monthly project risk register, issue log sheet and ensure mitigation plans are in place.
8. Ensure that all project life cycle deliverables are baselined and booked into a documentation repository.
9. Continuous communication with stakeholders and information distributed to all stakeholders and management.

Stakeholder Management

1. Liaise with various project sponsors and assigned business analysts (direct or indirect reports).
2. Forge strong value chain relationships in support of the business functions ambitions.
3. Apply professional standards in the engagement and communication with internal stakeholders, customers, 3rd parties, and regulators.
4. Keep stakeholders continuously informed about progress through clear communication.
5. Build a positive image of the Bank and exceed client expectations at all times.
6. Treat internal and external customers fairly at all times.

Business Analysis

1. Support business in the enablement of onboarding new partners, products, or business lines.
2. Play an instrumental role in supporting the overall integration between 3rd parties and the Bank's internal value chain.
3. Take ownership and ensure specifications and business requirements are fit for purpose, customer-friendly, and conform to the Bank's standards.
4. Lead and/or give input to joint application design (JAD) sessions and provide the required output/feedback where necessary.
5. Arrange and co-ordinate specification and requirements sign-off, and handover meetings between various stakeholders.
6. Ensure that specifications and business requirements are updated periodically and stored where such is easily accessible for stakeholder consumption.
7. Ensure that the policies and procedures of the Bank across all the new partners are implemented effectively.

Revenue and Costs

1. Implement project activities and new business timeously, which directly influences the generation of fees, interest income, and customer growth for the Bank.
2. Ensure the timely delivery of projects, limiting rework to safeguard delayed revenues, ensuring that revenue generation is expedited without placing the Bank at risk.
3. Limit any unexpected costs due to any project delays.

Role Requirements:

1. Project Management qualification or certification (CAPM, PMP, SCRUM) or a Bachelor's Degree in Computer Science, Information Systems, or related field.
2. Minimum of 3 years business analysis experience.
3. Minimum of 3 years project management experience, preferably in a banking environment.
4. Experience managing projects following the PMBOK and/or Agile/Scrum methodologies.
5. Experience managing software development or integration projects will be highly advantageous.