Debt Collection Agent

Cartrack; Rosebank; On-site; ZAR 150 000 - 250 000; Full time

Job summary

An established industry player is seeking Debt Collection Agents to join their dynamic team in Rosebank. This role is pivotal in recovering outstanding payments and involves communicating with customers, negotiating payment plans, and working collaboratively with various departments. The ideal candidate will have a strong background in debt collection, exceptional communication skills, and a knack for negotiation. Join a forward-thinking company that values service excellence and offers a supportive environment where your contributions are recognized and valued. If you are passionate about making a difference in financial recovery, this opportunity is for you.

Qualifications

• At least 2 years of debt collection experience required.
• Exceptional communication and negotiation skills needed.

Responsibilities

• Responsible for recovering outstanding payments from debtors.
• Collaborate with Accounts, Sales, and Legal Departments on debt collection.

Skills

Debt Collection

Communication Skills

Negotiation Skills

Recordkeeping

Interpersonal Skills

Education

Completed Matric

Job description

We are looking for Debt Collection Agents for our Head Office in Rosebank! A leading global provider of vehicle telematics, Cartrack is firmly rooted in the belief of being service-centric. It allows us to offer best-in-class quality and financial satisfaction, no matter the size of your fleet or the price of your car. Our proprietary in-house technology provides the best intelligent, actionable data to fleet operators and security for all vehicle owners - across 23 countries over 5 continents.

We have a great opportunity for Debt Collection Agents to join our team where you will be responsible for the recovery of outstanding payments from debtors. In this role, your duties will include communicating with customers via telephone, negotiating payment plans with debtors, and enacting payment plans that eliminate debt.

Key responsibilities:

• Collaborating on debt collection efforts with Accounts, Sales, and the Legal Department.
• Negotiating settlements to receive payment on a certain percentage of the debt.
• Preventing repeated payment delinquency by negotiating manageable debt payments.

Requirements:

• At least 2 years debt collection experience.
• Exceptional ability to communicate with debtors to negotiate debt payment plans.
• Exceptional recordkeeping and interpersonal skills.
• Completed Matric.