Debriefer - (Contract position) - Bloemfontein

Boardroom Appointments; Bloemfontein; On-site; ZAR 120 000 - 180 000; Full time

Job summary

An established industry player is looking for a dedicated Debriefer for a 6-month contract position in Bloemfontein. This role is crucial for ensuring that all collections and deliveries are accurately debriefed on a daily basis. You will be responsible for checking documentation, identifying discrepancies, and maintaining communication with various departments to ensure smooth operations. If you thrive in a fast-paced environment and have a keen eye for detail, this opportunity is perfect for you. Join a dynamic team where your contributions will make a significant impact on operational efficiency.

Qualifications

• Matric required with strong attention to detail and communication skills.
• Ability to identify discrepancies and manage stock effectively.

Responsibilities

• Debrief daily collections and deliveries, ensuring accuracy and compliance.
• Report discrepancies and maintain high housekeeping standards.

Skills

Good communication skills

Ability to identify discrepancies

Self-motivated

Ability to check stock and documentation

Ability to read stock labels

Work well under pressure

Education

Matric

Job description

About the job Debriefer - (Contract position) - Bloemfontein

6 Months Contract

Job purpose:

To ensure all collections and deliveries are debriefed every day.

Minimum Requirements:

• Matric
• Ability to identify discrepancies
• Ability to check stock and documentation
• Ability to read stock labels
• Self-motivated
• Work well under pressure
• Good communication skills both externally and internally

COLLECTION DEBRIEF

• All actions performed by the driver are to balance against the Adhoc requests and daily collections requests;
• Adhoc requests should be specified against the collections request and driver route allocation.
• The Daily collections should be confirmed against the daily collections manifest.
• Any missed collection must be reported and escalated to the relevant management for immediate action.
• CSD must be informed to alert the customer and give information pertaining to action taken to rectify the failure.
• All quality aspects of the waybill and documentation must be checked.
• All parcels must be accepted after checking packaging and documentation.
• Report any discrepancies to local management to escalate if necessary.
• Accepted items must be prepared for dispatch via network.
• All documentation or waybills are to be scanned for record purposes.
• Attach all billing copies of waybills to collection manifest and hand over all documentation to the billing department on a handover manifest. Once handed over, confirm receipt thereof with the billing department via e-mail.

DELIVERY DEBRIEF

• Capture all PODs on system for record purposes.
• All incoming documentation must be scanned after quality check.
• Attach PODs to delivery manifest and forward manifest to the Billing Department on a handover manifest. Once handed over, confirm receipt thereof with Billing Department via e-mail.
• Return parcels must be captured, stating the reason returned using the reason codes.
• Inform Call Centre of failures in an effort to contact customer.
• All items must be secured for alternative action.

GENERAL

• Communications between staff is vital in the ops department.
• Ensure that the housekeeping standards are of high standards at all times.
• Consider the POPI Act with regards to paperwork on desks, etc.