Dealership Growth & Relations Specialist

Bluespec Holdings; Johannesburg; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Bluespec Holdings in Johannesburg seeks a proactive liaison to source and sign up new dealerships and to service existing partners, ensuring stock availability and strong relationships. The role focuses on delivering high levels of customer care and dealer support within a fast-paced environment.

You will handle customer queries, coordinate across departments, maintain accurate records, and strive to meet daily targets while upholding high CSI scores and company procedures.

Responsibilities

• Source and sign-up new dealerships.
• Service existing dealerships by building long term relationships and assisting them with getting the best stock.
• Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Liaise with multiple departments effectively to get the correct information to clients.
• Ensure that administrative duties are accurate and timely.
• Solve complex problems through teamwork and creativity.
• Ensure that all company guidelines are followed by clients.
• Work together in a team to reach targets.
• Ensure individual targets are met daily as set out by management.
• Ensure that excellent customer service is given to each client to maintain high CSI ratings.
• Follow company communication and administrative procedures, guidelines, and policies.

Job description

Bluespec Holdings in Johannesburg seeks a proactive liaison to source and sign up new dealerships and to service existing partners, ensuring stock availability and strong relationships. The role focuses on delivering high levels of customer care and dealer support within a fast-paced environment.

You will handle customer queries, coordinate across departments, maintain accurate records, and strive to meet daily targets while upholding high CSI scores and company procedures.