Dealer Sales Admin Manager

We Buy Cars: The Car Supermarket; Gauteng; On-site; ZAR 240,000 - 360,000; Full time

Job summary

A leading automotive company in South Africa seeks a Dealer Sales Admin Manager to support the national dealer sales team with administrative tasks. The role involves managing sales records, handling inquiries, and liaising with dealer partners to ensure excellent service. A strong candidate should have exceptional communication skills and a background in sales administration.

Benefits

Market-related salary

Discovery Life Insurance

Momentum FundsAtWork Provident Fund

15 Days Annual Leave

Qualifications

• Experience in sales administration or customer service is crucial.
• Excellent communication and interpersonal skills are required.
• Detail-oriented and multitasking ability is necessary.

Responsibilities

• Maintain and update sales transaction records.
• Assist with sales report generation and analysis.
• Manage dealer inquiries and provide timely responses.

Skills

Organizational Skills

Communication

Time Management

Interpersonal Skills

Detail-Oriented

Customer Service

Education

High school diploma or equivalent

Bachelor's degree in business or related field

Tools

Microsoft Office Suite

Job description

Job Summary:
We are seeking a highly organised and detail-oriented individual to join our team as a Dealer Sales Admin Manager. The successful candidate will be responsible for supporting the national dealer sales team in all administrative tasks, including processing orders, handling inquiries, and maintaining accurate sales records. The candidate will also play a key role in communicating with our dealer partners across the country to provide them with excellent service regarding general administration requests, account queries, and after-sales support. This role requires strong communication skills, excellent time management, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

• Maintain accurate and up-to-date records of sales transactions
• Assist with sales report generation and analysis
• Coordinate with internal departments to ensure smooth order processing
• Provide administrative support to the national dealer sales team as needed
• Manage and track dealer inquiries and provide timely responses
• Organise the admin team to support our dealer partners in terms of:

-Account access and queries
-NaTIS documents
-Transport requests
-Payments of vehicles bought
-After-sales assistance to dealers with cancellation and refund queries
-Onboarding new dealers and educating dealer partners on our systems, processes, and rules
-Business development for new and existing dealers to ultimately grow our sales per month

Qualifications:

• Previous experience in sales administration or customer service
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to work effectively in a team environment
• Detail-oriented and able to multitask
• Experience in the automotive industry is an advantage

Education and Experience:

• High school diploma or equivalent required
• Bachelor's degree in business or related field preferred

Package includes:

• Market-related salary
• Discovery Life Insurance
• Momentum FundsAtWork Provident Fund
• 15 Days Annual Leave