Provide administrative and workflow assistance to the Deceased Estates Tax Administrator to facilitate timely estate onboarding, accurate SARS access requests and the maintenance of complete tax files.
KEY RESPONSIBILITIES
- Create and maintain electronic estate files, recording new instructions, executor details, relevant dates and outstanding items on approved systems.
- Prepare and compile powers of attorney, mandates, client requests and SARS documentation for review and signature by authorised individuals.
- Request letters of executorship, death certificates, identification documents, proof of address, banking details and other onboarding documentation; monitor outstanding or expiring documents.
- Assist with eFiling access requests, registered representative (RR) updates, estate coding and SARS appointment bookings as instructed; track OTP requirements and outcomes.
- Obtain and file IRP5s, IT3 certificates, medical aid and retirement annuity certificates, bank statements, investment schedules and asset valuations as required.
- Maintain document trackers, appointment logs, SARS case numbers and written follow-ups; report delays and missing documentation to the Administrator or management.
- Assist with uploading authorised documents and compiling tax packs, ensuring all digital records remain confidential, accurately named and ready for audit.
Requirements
MINIMUM REQUIREMENTS
- Matric certificate, with proficiency in Word, Excel, Outlook and electronic filing systems.
- Previous experience in tax or deceased-estate administration is an advantage but not a requirement, as training will be provided.
- Strong communication skills, with a high level of accuracy, organisation, reliability and confidentiality.
Key Performance Indicators
- Record new instructions and issue initial document requests within 1–2 business days of allocation.
- Prepare mandates accurately and ensure supporting-document checklists are complete, minimising the need for rework.
- Keep trackers and follow-ups up to date, promptly escalating access issues and overdue items.
- Ensure no tax returns are prepared, approved or finally submitted without the appropriate authorisation.