Dcds Health Telesales Consultant (Cape Town)

findojobs-za; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A prominent organization seeks motivated individuals for a client-facing role aimed at providing excellent customer service. The successful candidate will identify client needs and present optimal health solutions, requiring effective communication and administration skills. Ideal candidates are target-driven team players with the ability to thrive in a fast-paced environment.

Qualifications

• High level of communication skills.
• Experience in a customer service role.
• Ability to handle objections and provide effective service.

Responsibilities

• Provide direct client service and identify health needs.
• Achieve quality targets.
• Perform general administration and maintain client communication.

Skills

Target Driven

Team Player

Goal orientated

Self motivated

Ability to perform under pressure

Adapt to change

Resilience

Ability to learn quickly

Fluent in English / Afrikaans

Education

Matric

Tertiary qualification

NQF5

RE5 qualification

Tools

PC literacy

Email

Word

Excel

Job description

Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Connect

People increasingly want to transact faster, on their terms, in fluid, and dynamic ways. Discovery Connect facilitates this need as a direct sales channel, leveraging the best of technology with the best in people. We are often a client's first impression of Discovery so we must have the best Discovery ambassadors in our team. At the forefront of client acquisition methodology, Discovery Connect continues to be one of the fastest-growing divisions in the group. Representing all product lines. there is an opportunity for forward thinkers, innovators, and people who thrive on complexity in a growing business

Key purpose

The successful individual will be required to provide the best direct to client service, by identifying the medical aid / health needs of our clients and presenting the best sales opportunities.

The successful individual will be required to perform on, but not limited to the following key outputs :

Communication to members telephonically via fax and email

Attending to general administration

Achieve quality target

Overcome objections

Adhering to service level agreements

Personal attributes and skills

The successful individual will be required to demonstrate the following competencies :

Target Driven

Team Player

Goal orientated

Self motivated

Ability to perform under pressure

Adapt to change

Resilience / Tenacity

Self managed

Ability to learn quickly and apply knowledge

Speak fluently (accent neutral) English / Afrikaans

Qualification & Experience

Essential Requirements :

Matric

PC literacy, email, word, excel

Advantageous Requirements :

Discovery Health Knowledge

Tertiary qualification

NQF5 and RE5 qualification

EMPLOYMENT EQUITY

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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Consultant Cape Town • Cape Town, Western Cape