DC Operations Trainer

DC Operations Trainer
Takealot.com, a leading South African online retailer, is looking for a highly talented Engineer for Processes & Training to join our team at the JHB Distribution Centre.

We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people to join us. We offer market related benefits, a great work environment and a promise that you won’t get bored, as long as you are prepared for a challenge and want to build something great.

Your responsibilities will include:

1. Process Improvement and Optimization
   Have a full understanding of operational process and systematic flows to enable process improvements
   Assist operations with good system practice & change management
   Capture, design, and make recommendations to process flow through risk, security, and productivity gap analysis
   Project manage assigned improvements and initiatives from design to implementation & execution
   Suggest and implement continuous improvement projects relating to process improvements
   Provide auditing and gap analysis on processes and procedures
   Apply lean methodologies to eliminate waste and improve efficiency
   Develop and deliver presentations to communicate complex processes to non-technical audiences
   Conduct regular benchmarking initiatives to stay competitive in the industry
2. Training and Development
   Develop and maintain work standards and characteristics that promote efficient staff and facility utilisation
   Assist in the coaching of staff towards meeting and exceeding performance expectations for quantity, quality, timeliness, and efficiency
   Demonstrate, train and enforce Operational “Best Practices”
   Develop training material for new equipment and processes
   Provide solutions regarding operational training, methodologies, and onboarding procedures which include working instructions and training material
   Conduct training sessions for end-users to ensure they can effectively execute all operational processes & systematic understanding
3. Standard Operating Procedures (SOPs) and Compliance
   Routinely audit Operational SOPs
   Constant engagement with the workforce on the operational floor to evaluate SOP adherence and training requirements
   Responsible for the rollout and upkeep of training administration automation which includes training material access, assessments, and sign-off procedures
   Ensure ongoing updating and creation of SOPs for current and new processes
   Responsible for the creation, automation, and upkeep of the SOP database
   Complete time & motion studies in respective facilities

Attributes and Qualifications:

1. BEng, BCom Logistics, BCom Supply Chain & Operations Management, or similar degree
2. 2 - 3 years field experience in staff training / staff development and/or process implementation
3. Minimum 3 years relevant experience within DC Operations or eCommerce Industry
4. Minimum 1 year working with WMS systems such as Oracle, Logfire, Manhattan, Red Prairie, SAP, Highjump or similar
5. Experience in BEST OPERATING PRACTICES
6. Experience in Continuous improvement / Six Sigma
7. Strong People management affinity
8. High level of proficiency with MS Office packages
9. Process fault finding and resolution
10. Excellent communication skills, both written and spoken

The Environment

Takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of Takealot.com being the leading e-commerce company in Africa. We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. We are doers and not only thinkers, it’s all in the execution after all. We love what we do and what we are creating.