DC Logistics Manager - DC Delmas

Dischem Group; Delmas; Remote; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Staff account

Job summary

Dis-Chem Pharmacies’ DC Delmas is seeking a DC Logistics Manager to drive operational excellence by planning, directing and managing daily Distribution Centre operations. You will oversee stock accuracy, timely deliveries, safety, and regulatory compliance across sites.

Essential qualifications include matric and a degree/diploma in Logistics or Supply Chain Management with at least 10 years in Distribution, Logistics or Supply Chain environments.

Qualifications

• Matric or Senior Certificate is required.
• Degree or Diploma in Logistics or Supply Chain Management is required.
• Minimum 10 years experience in Distribution, Logistics or Supply Chain environment.

Responsibilities

• Oversee day-to-day DC operations across sites, ensuring stock accuracy and timely deliveries.
• Ensure all processes and systems are optimized to meet DC objectives.
• Identify opportunities for process improvements and implement changes.
• Develop DC operations systems by determining product handling and storage requirements.
• Monitor and improve performance of DC staff to meet service and cost objectives.
• Manage inventory controls and ensure stock integrity and audits.

Skills

Warehousing

English communication

SAP EWM

Excel

Leadership

Reporting

Education

Matric or Senior Certificate

Degree/Diploma in Logistics or Supply Chain Management

Tools

Microsoft Excel

Outlook

Word

Job description

Dis-Chem Pharmacies’ in DC Delmas has an opportunity available for a DC Logistics Manager to join the team. The purpose of this role is to drive operational excellence within the Dis-Chem Distribution Centre by effectively planning, organising,directing and managing effectively the daily operations across all management levels and Distribution Centre,whilst identifying and implementing opportunities for improvement.

Minimum Requirements…

Essential:

• Matric or Senior Certificate
• Degree/Diploma in Logistics or Supply ChainManagement
• Minimum 10 years relevant experience inDistribution, Logistics or Supply Chain Environment

Advantage:

• Relevant experience in the field ofLogistics/Supply Chain Management
• Experience in the Retail/PharmaceuticalSupply Chain Experience with SAP, EWM or other ERPsystems

Job Specification…

Operational Effectiveness and Planning:

• Oversee day-to-day DC operations across sites, ensuring stock accuracy, timely deliveries, andcompliance with health, safety, and legal standards.
• Ensure all operational processes and systems are optimized to achieve DC objectives and targets.
• Ensure all practices and procedures comply with audit requirements and meet operational standards.
• Identify opportunities for process improvements and implement approved operational changes.
• Develop Distribution Centre operations systems by determining product handling and storagerequirements.
• Accomplish Distribution Centre and organizational objectives by implementing relevant strategies according to business needs.
• Evaluate storage and equipment to ensure efficient application.
• Implement production, productivity, quality, and customer-service standards and act accordingly.
• Prepare and implement action plans according to business needs.
• Complete audits, identify key industry trends and implement strategic plans according to audits and industry standards.
• Ensure good space utilization by carefully positioning of services and duties.
• Communicate to the necessary departments regarding the holding of obsolete stock which is either unusable or diminished in value.
• Develop Distribution Centre operations systems by determining product handling and storage requirements and act accordingly.
• Evaluating and recommend new equipment according to business needs.
• Create, plan and implement accuracy focused operations in inventory controls.
• Monitor and improve the performance of all distribution centre staff to ensure handling of products in a manner consistent with company services and cost objectives.
• Ensure management adequately plan for seasonal and long term demand to effectively meet customer requirements.
• Work with suppliers, replenishment buyers and merchants to address inventory issues in a timely and cost-effective method according to set timelines and budgets.
• Monitor the amount of goods at any point in time and perform relevant audits.
• Ensure the stock is kept in good condition and act accordingly when discrepancies are identified.
• Be responsible for inventory control by coordinating and/or checking in product returns and updating inventory balances on hand.
• Be responsible for ensuring that investigation of stock discrepancies take place.
• Manage the returns to the Distribution Centre and ensure items are dealt with promptly and returned to the relevant supplier.
• Liaise with Inventory department to ensure that stock movements and stock keeping standards are maintained in line with company guidelines.

Finance:

• Maximize the effective use of company equipment, resources and budgets according to strategic objectives and Dis-Chem standard operating procedures.
• Identify supplier issues that impact required financial objectives and address them at the appropriate level internally and externally.
• Proactively identify cost saving opportunities with expert insight into to true improvements and their ability to be effectively implemented.
• Manage financial indicators in line with budgets for the operations environment and adherence to corporate governance principles.
• Understand financial and planning indicators and act according to budget targets.

Health, Safety, Risk and Compliance:

• Establish, enforce, and continuously review safety policies and procedures to ensure a culture of operational excellence and risk mitigation.
• Ensure all operational standards concerning safety measures and requirements for Dis-Chem are followed and implemented correctly.
• Assist with incident/accident investigation and write accurate reports are completed.
• Implement safety procedures and standards in all Distribution Centre operational divisions according to industry standards.
• Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.
• Oversee the management and maintenanceof delivery vehicles and material handling equipment remain roadworthy and legal at all times.

Administration:

• Efficient and accurate administration, filling and reporting for transactional excellence.
• Management and adherence to GWP, SHE program and OHS act.
• Document and revise department standard operating procedures and system instructions where required.
• Ensure department’s consumable needs are met.
• Develop, monitor, and maintain key performance indicators to ensure process efficiency and service levels.
• Confer with department heads to ensure coordination of Distribution Centre activities, sales, records control, and purchasing.
• Develop management, projects and other relevant reports according to business needs.
• Give regular and accurate feedback to relevant Management.
• Create relevant and accurate reports as per Dis-Chem Business needs.
• Carry out regular stock takes and report on results.
• Maintain accurate and clear documentation for operational procedures and activities.
• Ensure and double check that all Distribution Centre titles and subsequent salaries are correctly assigned to the correct employees.

Customer Service:

• Enable feedback loop between stores, pharmacies, and DCs to continually refine service delivery.
• Effective and efficient resolution and communication of internal and external customer day-to-day queries.
• Build and maintain solid relationships with all third party stakeholders and communicate effectively to resolve any supply chain issues.
• Collaborate operationally with stores, customers, and vendors to ensure seamless service delivery.
• Ensure that all deliveries are complete, on schedule and sent to the correct customer.
• Drive consistent achievement of Service Level Agreements (SLAs) across all distribution operations.
• Provide operational feedback and recommendations to support continuous improvement.

Security and Operating Costs:

• Prevent and act on security or risk issues and ensure that risks are dealt with proactively.
• Manage outsourced companies, including daily and monthly monitoring of SLA`s and costs.
• Ability to analyse and interpret any shrinkage indicators and act accordingly.
• Be security conscious all the time and avoid committing theft or fraud.

Team Management:

• Resolve personnel problems by analysing data, investigating issues, identifying solutions and recommending action in line with company policies and procedures.
• Ensure training of new employees and that they have the necessary tools and documents required to perform their duties efficiently.
• Monitor and improve employees performance including performance reviews as per company policies and procedures.
• Provide support and information to management on all labour relations and employee relations issues and concerns.
• Direct, lead, motivate and develop department personnel including selection, performance management, skills development and employee relations.
• Lead employees through implementations of best practices, new technology, processes and change to drive increased operational productivity.
• Ensure that succession planning is taken in to consideration at all times.
• Ensure all managers and supervisors in department manage their teams efficiently.
• Determination of staffing requirements.
• Follow up and control daily absence and over time.
• Control and manage the approval of staff leave.
• Manage employees that do not comply with Dis-Chem Policies and procedures according to the disciplinary code.
• Develop an environment that creates, maintains or improves the ability to carry out work related obligations.

General:

• Housekeeping must be in accordance to Dis-Chem standards. Make sure that your work station is always clean and tidy.
• Adhere to Dis-Chem Policies and Standard Operating Procedures.
• Adhere to Health and Safety rules and regulations.
• Adhere to Dis-Chem Uniform and personal appearance policy.
• Adhere to Dis-Chem Disciplinary and Counselling Policy and Procedures.

Competencies

Essential:

• In-depth knowledge of warehousing and logistics.
• Applies logical reasoning to develop effective solutions to operational challenges.
• The ability to understand the unique business environment, the interrelationships, culture and complexity of the diverse industry.
• English – Read, write and speak well. Communicates clearly and confidently with all levels of management, staff, and external partners. Promotes open, two-way communication to ensure alignment and teamwork across departments.
• The ability to build and maintain relevant and applicable/appropriate networks internally and externally through personal contact and involvement.
• Demonstrates a strong commitment to maintaining high operational and service standards. Monitors processes to ensure accuracy, consistency, and compliance with company and regulatory requirements.
• Manages time and priorities effectively in a fast-paced logistics environment.
• Be able to lead, motivate and inspire others.
• Demonstrate knowledge of relevant computer packages, SAP EWM, Microsoft – Excel, Word and Outlook and be able to capture information and produce reports.

Special conditions of employment:

• Be able to work occasional overtime
• South African citizen
• MIE, clear criminal and credit
• Driver’s license and own reliable transport.

Remuneration and benefits:

• Market related salary
• Medical aid
• Provident fund
• Staff account

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.