DC- Life Telesales Consultant- Park Square (KZN)

Discovery Limited; KwaZulu-Natal; On-site; ZAR 200,000 - 250,000; Full time

Job summary

A leading financial services provider in KwaZulu-Natal is seeking a Telesales Consultant to join their dynamic sales call centre. The role involves identifying sales opportunities, managing outbound calls, and attending to general administration. Candidates should have at least 1 year of sales experience and Life product knowledge. This position offers an opportunity to work in a collaborative environment with a focus on personal development and sales goals.

Qualifications

• At least 1 year sales experience, preferably in an outbound telesales environment.
• Minimum 1 year Life product knowledge, Discovery Life Knowledge is an advantage.
• PC literacy in email, word, and excel.
• Tertiary qualification is an advantage.
• NQF5 and RE5 qualification required.

Responsibilities

• Identifying sales opportunities.
• Answering inbound calls timeously and making outbound calls.
• Co-ordination of own administration.
• Communication to members via fax and email.
• Attending to general administration.
• Achieve quality target.
• Adhering to service level agreements.

Skills

Goal orientated

Self motivated

Ability to perform under pressure

Adapt to change

Persuasiveness

Sound Time Management

Attention to detail

Ability to learn quickly

Fluent in English/Afrikaans

Education

At least 1 year sales experience

Minimum 1 year Life product knowledge

PC literacy (email, word, excel)

Tertiary qualification

NQF5 and RE5 qualification

Job description

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DC- Life Telesales Consultant- Park Square (KZN)

Business Unit: DCM Distribution

Function: Call Center / Contact Center

Date: 25 Sept 2025

Job Description

Identifying sales opportunities

Answering inbound calls timeously and making required outbound calls

Co-ordination of own administration

Identifying sales opportunities

Key purpose

This position is based in the Discovery Connect Sales call centre and reports to the sales team leader. The successful individual will be required to conduct Discovery Life telesales.

The successful individual will be required to perform on, but not limited to the following key outputs:

• Communication to members telephonically via fax and email
• Attending to general administration
• Achieve quality target
• Adhering to service level agreements

Personal attributes and skills

The successful individual will be required to demonstrate the following competencies:

• Goal orientated
• Self motivated
• Ability to perform under pressure
• Adapt to change
• Persuasiveness
• Sound Time Management
• Attention to detail
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English/Afrikaans

Qualification & Experience

• At least 1 year sales experience, preferably in an outbound telesales environment
• Minimum 1 year Life product knowledge, Discovery Life Knowledge is an advantage
• PC literacy, email, word, excel
• Tertiary qualification an advantage
• NQF5 and RE5 qualification

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.