DC- Insure -Telesales Consultant - Park Square (KZN)

Discovery Limited; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading insurance company in Durban is seeking an individual for a telesales role focused on Discovery Insure. Candidates must have at least 2 years of outbound telesales experience and strong knowledge in short-term products. The ideal candidate is target-driven, self-motivated, and able to communicate effectively in English or Afrikaans. This role includes performance on sales targets and customer communication.

Qualifications

• At least 2 years sales experience, preferably in an outbound telesales environment.
• Minimum 2 years short-term product knowledge.
• Discovery Insure Knowledge is an advantage.

Responsibilities

• Identify sales opportunities.
• Conduct telesales for Discovery Insure.
• Achieve Insure Sales target.
• Attend to general administration.
• Perform financial needs analysis.
• Overcome objections.

Skills

Target Driven

Team Player

Goal orientated

Self motivated

Ability to perform under pressure

Adapt to change

Persuasiveness

Resilience/Tenacity

Sound Time Management

Self managed

Attention to detail

Ability to learn quickly

Fluent English/Afrikaans

Education

Matric

Tertiary qualification

NQF5 qualification

RE5 qualification

Tools

PC literacy

Word

Excel

Email

Job description

Job Description

Identifying sales opportunities.

Answering inbound calls timeously and making required outbound calls

Co-ordination of own administration

Identifying sales opportunities

Maintaining accurate details and statistics of all queries

Key purpose

This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Insure telesales.

Key Outputs

The successful individual will be required to perform on, but not limited to the following key outputs:

• Achieve Insure Sales target
• Communication to members telephonically via fax and email
• Attending to general administration
• Conduct Financial Needs Analysis
• Achieve quality target
• Overcome objections
• Adhering to service level agreements
  
  

Personal Attributes And Skills

The successful individual will be required to demonstrate the following competencies:

• Target Driven
• Team Player
• Goal orientated
• Self motivated
• Ability to perform under pressure
• Adapt to change
• Persuasiveness
• Resilience/Tenacity
• Sound Time Management
• Self managed
• Attention to detail
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English/Afrikaans
  
  

Qualification & Experience

• Matric
• At least 2 years sales experience, preferably in an outbound telesales environment
  
  

Minimum 2 years short-term product knowledge, Discovery Insure Knowledge is an advantage

• PC literacy, email, word, excel
• Tertiary qualification an advantage
• NQF5 and RE5 qualification
  
  

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.