Data Specialist

RareCruit; Cape Town; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A recruitment agency in Cape Town seeks a Data Migration Specialist to manage customer migration projects and support clients during data migration. The ideal candidate possesses strong analytical and organizational skills, proficiency in advanced Excel, and general IT knowledge. This role requires effective communication with multiple teams and managing concurrent projects under tight deadlines.

Qualifications

• Experience in data analysis and processing is advantageous.
• Good and general IT knowledge required.
• Customer service/support experience is advantageous.

Responsibilities

• Manage customer migration projects.
• Create and manage migration plans with clients.
• Provide customer support and resolve customer queries.

Skills

Analytical skills

Organisational skills

Communication & People skills

Creative thinking

Project management

Education

Strong knowledge of advanced Excel

General IT knowledge

Financial / Accounting experience

Tools

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

MySQL

Job description

Key Responsibilities :

• Managing customer migration projects.
• Creating and managing migration plans with clients.
• Managing data migrations with the take-on teams.
• Reporting on migration progress of all projects to the rest of the team.
• Using advanced technical skills and custom tools to efficiently manipulate and migrate client data into their software.
• Working directly with clients to effectively coordinate each migration project to completion.
• Monitoring all work for quality while troubleshooting and resolving errors as need be.
• Communicating process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the migration project stays on track.
• Providing customer support, resolving customer queries, recommending solutions, and guiding users through features and functionalities on the system.
• Providing data clarification and training to onboarding customers.

Skills :

Analytical skills - Understanding the data they are working with and the information they are receive from clients. This information can help determine the best way to move data and what precautions take to ensure the data is uploaded accurately. Timely and accurate data migration is critical fo seamless migration.

Organisational skills - Data Migration Specialists often work with multiple teams and individuals complete their work.

Communication & People skills - The role requires the successful candidate to work with a variety c individuals and teams throughout a data migration process. They must be able to communicate effectively with all these individuals to ensure the data migration process runs smoothly.

They must be able to think creatively and "out of the box"? Our data often requires manipulation that deviates from the norm.

Must be able to manage multiple projects simultaneously

Possess the ability to efficiently manage multiple short-term deadlines within tight timeframes.

Qualification and experience requirements :

Advantageous : Experience in data analysis and processing.

Required : Strong knowledge of advanced Excel and attention to detail.

Proficiency in Microsoft Word, Outlook, and PowerPoint.

Advantageous : Financial / Accounting experience or background.

Required : Good and general IT knowledge.

Advantageous : Customer service / support experience.

Advantageous : MySQL experience.

Experience in Administration Management.

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