Data Centre Technician

Purpose of the role

The Data Centre technician provides a range of services which revolve around the maintenance of the Data Centre facility in its entirety, including equipment and processes, thus ensuring effective and efficient operation of the Data Centre.

OBJECTIVES

1. Main function of the Job
2. Monitoring and maintenance of all Data Centre critical infrastructure
3. Performing planned / preventative / predictive maintenance of all infrastructure
4. Fault detection of critical infrastructure
5. Switching and isolation of MV and LV equipment
6. Installing and commissioning of new plant
7. Daily walk arounds and inspections of electrical and mechanical systems and equipment
8. Wiring of electrical control panels
9. Offering technical support at Data Centre by performing system/network installation, configuration, and troubleshooting in order to ensure optimum operations.
10. Carrying out preventative maintenance of data center equipment and devices.
11. Monitoring system processes to ensure smooth operations.
12. Evaluating heating and cooling systems to ensure they are operational and can meet equipment temperature conditions.
13. Comply to working methods ensuring that all client SLA and MSA’s are achieved
14. Monitor customer network servers and storage systems to ensure uptime and efficient resolution of issues
15. Maintain compliance in accordance to all relative policies and procedures
16. Meet agreed inter-departmental OLA (Operational Level Agreement)
17. Health & Safety monitoring and corrective action to meet statutory compliance and company’s objective of zero tolerance to unsafe work practices