Data Centre Co-ordinator

Teraco; Wes-Kaap; On-site; ZAR 25 000 - 45 000; Full time

Job summary

An established industry player is seeking a skilled technician to manage the installation and maintenance of communication cabling systems. This role involves ensuring high uptime and compliance with service level agreements while conducting troubleshooting and administrative tasks. If you have a strong understanding of cabling systems and a commitment to quality service, this opportunity offers a dynamic work environment where you can make a significant impact on operational excellence.

Qualifications

• Experience in installing and decommissioning CAT5e, CAT6, and Fibre communication cables.
• Knowledge of testing cabling issues using specialized instruments.

Responsibilities

• Install and decommission communication cables per customer requirements.
• Test and troubleshoot cabling issues using appropriate instruments.

Skills

Communication cables installation

Testing and troubleshooting cabling

Network troubleshooting

Power Distribution Units management

Remote Hands execution

Wireless and PTP knowledge

Compliance with SLA and MSA

Health & Safety monitoring

Tools

OTDR

Power Meter

Light Source

Copper & Coax testers

Job description

Job Responsibilities

1. Full installation & decommissioning of communication cables in line with customer requirements (CAT5e, CAT6, and Fibre). This includes installing, testing, labelling new cables, uploading test results, and documenting cable routes within stipulated SLA turnaround times.
2. Testing and troubleshooting cabling issues, including CAT6, Singlemode & Multimode fibre cabling, using appropriate testing instruments such as OTDR, Power Meter, Light Source, Copper & Coax testers.
3. Basic network understanding and troubleshooting methods, including Loopback testing on copper, fibre, SFPs, etc.
4. Configuration, physical installation, firmware updates, and fault finding of Power Distribution Units (In Rack PDU).
5. Executing Remote Hands requests on behalf of clients, including rebooting servers, patching, labelling, auditing, and Tape / Media swaps.
6. Knowledge of working in the Wireless and PTP space, including media conversion from fibre to copper and vice versa.
7. Ensure compliance with working methods to meet all SLA and MSA requirements.
8. Maintain high uptime of 99.99% for data cabling infrastructure.
9. Run scheduled jobs as instructed by the Infrastructure Supervisor / Data Centre Manager.
10. Conduct administrative tasks to ensure efficient and organized data centre operations.
11. Carry out work operations efficiently and in a timely manner.
12. Liaise with support staff to maximize uptime and deliver high-quality services.

Compliance

• Maintain compliance with all relevant policies and procedures.
• Meet inter-departmental Operational Level Agreements (OLAs).
• Monitor Health & Safety and take corrective actions to meet statutory compliance, SLAs, and good business practices.

Critical System Management

• Manage planned and corrective maintenance to ensure customer MSAs and SLAs are achieved.
• Finalize tasks and report accurately, adhering to formats, quality standards, and timelines.