Data Centre Administrator

Teraco – A Digital Realty Company; Gauteng; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading data center provider in Gauteng seeks an Administrative Support professional to assist the Data Centre Manager. The role involves scheduling, stock management, and ensuring compliance with safety standards. Candidates should have at least 2 years of data center experience, strong communication skills, and technical abilities. This position offers a permanent contract with an opportunity for growth in a dynamic environment.

Qualifications

• Proven technical abilities and office administration skills.
• Excellent problem-solving and communication capabilities.
• Ability to handle multiple tasks independently and work in a team.

Responsibilities

• Support Data Centre Manager with various administrative duties.
• Schedule and manage meetings and training events.
• Oversee stock management and tool calibration.

Skills

Good technical abilities

Office administration knowledge

Effective communication skills

Proactive problem solver

Ability to work independently

Self-motivated

Elevated levels of tolerance and patience

Quick response to critical situations

Advanced Microsoft Office skills

Education

Minimum 2 years relevant data centre experience

Job description

Overview

Teraco Data Environments

Location: Gauteng

Job Reference Number: DCAJB

Department: JB1

Business Unit

Industry: Information Technology

Job Type: Permanent

Positions Available: 1

Salary: Market Related

Provide an administrative support service to the Data Centre staff and to capture all relevant data into the Teraco database.

Responsibilities

• Support the Data Centre Manager & Site Supervisor with administrative duties
• Schedule meetings, appointments & site access (internal & external)
• Compile meeting minutes and distribute
• Prepare training packs and organisational reports as needed
• Manage departmental internal & external training
• Responsible for managing duty roster
• Request quotations, raise purchase orders and processing invoices
• Responsible for all testing instruments databases and calibration thereof
• Manage tools, uniforms and health & safety registers in line with health & safety
• Keep stock of office supplies, tools, PPE and maintenance items and place orders when necessary
• Shipping stock to and from branches
• Purchasing and managing stock and conducting monthly stock control
• Printing, scanning and uploading job cards and all other documentation to asset management systems
• Collaborate with on-site maintenance team and external contractors to ensure that company assets are repaired and maintained to meet company standards
• Schedule and manage site planned & unplanned maintenance events and update maintenance calendar
• Review working methods to ensure all SLA’s are achieved
• Oversee daily activity of the teams and schedule jobs accordingly
• Creating, following up, updating tickets and closing of tickets
• Managing and updating incoming alarms and dispatching
• Logging call outs and closing jobs
• Client notifications to be sent
• Client specific incident reporting in the event of issues arising on site
• Assisting with ad hoc duties
• Updating internal communication groups when issues arise
• Ensuring handovers are compiled and actioned and followed through
• Weekly ticket reporting to be presented to Data Centre Manager with status

Skills Requirements

• Good technical abilities
• Office administration knowledge
• Effective communication skills, active listener – ability to understand requirements
• Proactive problem solver, perform rapid and accurate assessments
• Ability to work independently, as well as being a positive team player
• Self-motivated
• Conducts self professionally, exhibits elevated levels of tolerance and patience
• Responsible for continued learning and self-development
• Quick response to potentially critical situations
• Troubleshoot systems and components to identify root causes of failures
• Implement corrective actions promptly to mitigate the negative effects of system changes
• Advance Microsoft Office skills

Qualifications and Experience

• Minimum 2 years relevant data centre experience preferable
• Good knowledge on Data Centre environments and critical infrastructure systems preferable