Data Analyst II, Product Health Insights & Impact

Capitec Bank Ltd.; Stellenbosch; On-site; ZAR 520,000 - 780,000; Full time

Job summary

Capitec Bank seeks a Data Analyst II to transform data into actionable insights, support strategic decisions, and size opportunities across 60+ products. You will investigate client and product issues, identify root causes, and influence senior stakeholders to drive measurable improvements in trust, operations, and performance.

The role emphasizes ad hoc analysis over building repeatable dashboards, requires 5+ years in data analysis within financial services, and proficiency in SQL and Python;

Qualifications

• Bachelor's Degree in Analytical, Data, Technical or related field.

Responsibilities

• Investigate client and product pain points using data, client feedback, operational signals and AI-driven insights
• Identify root causes of high-volume client issues and size the business opportunity
• Develop evidence-based business cases and work with product owners to determine remediation actions
• Locate and integrate additional data sources when existing sources are insufficient to support an analysis
• Perform complex data analysis and statistical modelling — interpreting large datasets and translating findings into clear, actionable recommendations for product and business teams
• Engage and influence senior stakeholders and product owners to drive remediation decisions
• Work with product teams across 60+ products to implement solutions — from functionality changes to threshold adjustments
• Contribute to maintaining the product health score across 100+ data assets
• Work primarily on ad hoc analysis — this role does not focus on building repeatable dashboards within a structured software-development lifecycle
• Bachelor's Degree in Analytical, Data, Technical, Engineering or a related field
• Minimum of 5 years experience in data analysis, with a significant portion in the financial services,banking or a related analytical environment
• Experience leading data analysis projects and driving business impact through insights
• Experienced with advanced data analysis tools — SQL and Python are the minimum technical requirements for this role
• Complex data analysis and statistical modelling
• Working with and guiding cross-functional teams
• Communicating and presenting findings to non-technical stakeholder

Skills

Advanced SQL

Python

R

Power BI

Tableau

Data modelling

Statistical modelling

Cross-functional collaboration

Communication to non-technical Stake

Project leadership

Education

Bachelor's Degree in Analytical/Data/Technical or related

Tools

SQL

Python

R

Power BI

Tableau

Snowflake

AWS

Excel

Job description

Capitec Bank seeks a Data Analyst II to transform data into actionable insights, support strategic decisions, and size opportunities across 60+ products. You will investigate client and product issues, identify root causes, and influence senior stakeholders to drive measurable improvements in trust, operations, and performance.

The role emphasizes ad hoc analysis over building repeatable dashboards, requires 5+ years in data analysis within financial services, and proficiency in SQL and Python;