The PEGroup partners with clients to provide optimized payroll solutions designed to streamline operations and improve business efficiency. With a commitment to delivering tailored services, The PEGroup enables organizations to focus resources on core business opportunities. Our comprehensive and customer‑focused approach ensures measurable outcomes and operational excellence.
MAIN DUTIES
- Develop, maintain and improve Power BI dashboards to track operational performance and project delivery.
- Generate weekly and monthly reporting packs, including summaries, commentary, and action‑oriented notes for leadership and stakeholders.
- Define and monitor KPIs, SLAs, throughput measures, backlog metrics, and operational efficiency indicators.
- Ensure reporting outputs are consistent, standardised, and aligned to business priorities.
Operational Support & Execution
- Support Operations in coordinating and tracking key initiatives, ensuring tasks, actions, and deliverables are logged and followed through.
- Maintain project trackers (e.g., task boards, issue logs, action registers) and ensure clear ownership, deadlines, and updates.
- Prepare operational updates and decision‑support summaries from dashboard insights and day‑to‑day execution status.
- Assist in identifying operational gaps, risks, bottlenecks, and escalation points, and propose corrective actions.
Analysis & Recommendations
- Analyse operational and project data to identify trends, anomalies, and performance drivers.
- Convert analysis into practical recommendations and “next‑step” actions for relevant teams.
- Support root cause analysis for recurring issues (e.g., delays, process errors, data inconsistencies).
- Work with stakeholders to define data requirements and reporting logic for new metrics.
Data Quality & Collaboration with IT / Automation
- Work closely with IT and Automation teams to improve data capture, data integrity, and reporting automation.
- Help define reporting data sources, transformations, and standard definitions (single source of truth).
- Raise requirements for automation of reporting workflows (e.g., scheduled refreshes, automated exports, KPI alerts, data pipelines).
- Support documentation of metrics, dashboard definitions, and reporting processes.
Others
- Perform any other task as directed by the Head of Operations and/or Head of Technology, aligned to reporting, analysis, and operational performance improvement.
EDUCATION & TRAINING
- Ideally educated to degree level in Data Analytics, Business, Economics, Statistics, Computer Science, Engineering, or demonstrable relevant experience.
- Power BI training/certification (or equivalent demonstrable experience) will be considered an advantage.
EXPERIENCE & SKILLS
Must‑Have
- Proven experience building and maintaining Power BI dashboards and operational reports.
- Strong ability to analyse data and communicate insights clearly (written and verbal).
- Experience producing structured weekly/monthly reporting packs with commentary and actions.
- Comfortable working with operational teams to understand processes and translate them into metrics and reports.
- Ability to manage multiple priorities, track deliverables, and meet deadlines.
- High attention to detail; process‑driven and quality‑focused.
- Strong stakeholder management: ability to engage both technical (IT/Automation) and non‑technical (Ops) teams.
Nice‑to‑Have
- Experience with Power Query, DAX, and data modelling concepts.
- Experience working with databases (SQL) and/or data