Data Analyst

Ecentric Payment Systems; Cape Town; Hybrid; ZAR 60,000 - 80,000; Full time

Job summary

Ecentric Payment Systems seeks an experienced Business/Data Analyst to enhance product development through detailed data and business analysis. The ideal candidate will possess over 8 years of relevant experience, strong analytical and problem-solving skills, and a degree in Commerce or IT. You'll collaborate cross-functionally to drive optimal data solutions and contribute to a culture of innovation while enjoying competitive benefits and hybrid work options.

Benefits

Pension fund

Disability Benefit

Dread disease cover

Funeral Cover

Hybrid working arrangements

Qualifications

• 8+ years of data analysis experience, preferably in payments.
• Experience with Agile and Waterfall methodologies is valued.
• Degree in Commerce or IT.

Responsibilities

• Collaborate to identify data optimization opportunities.
• Translate data requirements into functional specifications.
• Assist with User Acceptance Testing and training material development.

Skills

Communication

Problem-solving

Critical thinking

Stakeholder relationship building

Agile and Waterfall methodologies

Education

Degree or equivalent (Commerce / IT)

Tools

Atlassian Suite (Jira, Confluence)

Microsoft Office Suite (Word, Excel, PowerPoint, Visio)

Job description

To ensure your application is successfully received and that you can smoothly complete the screening process, we encourage you to apply through our Career Portal.

We look forward to reviewing your submission!

Introduction :

Our team offers comprehensive experience and expertise across the South African (and beyond) payment gateways landscape. To guarantee the best service, we handle all the one-to-many payment relationships on behalf of our clients so they may focus their energy on growing their business.

As leaders in payment compliance and security, our clients can have the peace of mind that their payment processing needs are met efficiently with absolute security.

Position Overview :

To deliver a project’s business analysis scope as well as assist the team to clarify, design and develop functional and non-functional features for the company’s products and customer solutions.

Roles and Responsibilities :

Data Requirements Analysis :

• Collaborate with the Business Process Analyst to identify data optimization opportunities;
• Design Business Dashboards and Reports;
• Engage with managers from various departments to specify data requirements for analysis projects tailored to their unique business processes;
• Define Business Data requirements ensuring data quality and integrity across all systems;
• Collaborate with Technical Specialist to design data optimization solutions;
• Design Business System Interfaces;
• Collaborate with Data Guild to drive business data accuracy and reliability; and
• Collaborate with System Owners to ensure data alignment across various systems.

Implementation :

• Translate data requirements to functional and non-functional requirements for a Development Team and / or Implementation Partner; and
• Create and update user documentation in support of UAT as well as Production deployments.

Internal & User Acceptance Testing :

• Assist the tester(s) – as required – with the translation of the data requirements documentation into the relevant test scenarios and test cases and the review of these test plans;
• Promote the quality of delivery by validating and verifying that the delivered functionality meets the requirements – during internal testing (prior to UAT);
• Assist with the validation and prioritization of test results and defect resolution; and
• As required, assist end-user with the creation of UAT test plans.

Transition to Support :

• As required, develop training material and deliver training to relevant user community (internal and / or external stakeholders); and
• As required, develop and / or assist with review of User Guides.

Post Implementation Review :

• Participate in Post Implementation Review sessions.

Data Analysis Competence Role :

• As part of performance of Data Analyst role, develop, implement, and manage analysis methodology (templates, processes, standards) for Ecentric Payment Systems; and
• Provide leadership and support to other Analysts and team members.

Requirements

We encourage all applicants to carefully review the required skills, competencies, and education levels outlined in the job description. This ensures that we can focus on candidates with the right qualifications, leading to a more efficient and accurate evaluation of your application.

To ensure your application can be fully considered, it is essential to complete the SAPIA assessment, which will be emailed to you immediately after submitting your application. We kindly request that you complete the assessment within the next 3 days to proceed with the short-listing process.

We appreciate your prompt attention to this and look forward to reviewing your complete application!

Qualification and Certification :

• Degree or equivalent (Commerce / IT)

Years of Experience

• 8+ years Data analysis experience (Payment Experience Preferable)
• Experience in Agile and Waterfall methodologies;
• Experience with Atlassian suite : Jira, Confluence

Professional Expertise

• Verbal and written communication skills;
• Facilitation and collaboration skills;
• Problem-solving skills;
• Critical thinking skills;
• Ability to develop Process Flow Diagrams and models;
• Ability to undertake requirements review, validation and to develop user stories;
• Ability to develop wireframes;
• Ability to unpack requirements using relevant techniques – whether at business, software or information level;
• Proficient in relevant Microsoft tools i.e. Word, Excel, PowerPoint, Visio;
• Ability to establish and build stakeholder relationships;
• Self-managing – pro-active and dependency aware;
• Ability to lead and influence;
• Ability to clarify and resolve ambiguity;
• Ability to understand technical concepts;
• Ability to learn and apply business analysis methodology;
• Ability to develop industry domain specific knowledge; and
• Ability to manage multiple assignments and deliverables at the same time across multiple customers.

Our Culture & Philosophy

We go beyond being just an employer - we are a long-term career growth partner in South Africa's payments industry. Here, we unleash our employees’ potential, embrace innovation, and shape the future of the payments industry.

As such, we are committed to providing a comprehensive and competitive benefits package designed to support our employee's well-being, foster personal and professional growth, and enhance their overall quality of life. Our employee benefits program is tailored to meet the diverse needs of our workforce, recognizing that each individual plays a vital role in driving our company forward.

From retirement planning to professional development and work-life balance initiatives, Ecentric is dedicated to empowering our employees to thrive both inside and outside the workplace. We understand that happy, healthy employees are the key to a thriving organization, and our benefits program reflects our ongoing commitment to supporting our most valuable asset – our people.

• Competitive salary structure including :
• Pension fund;
• Disability Benefit;
• Dread disease; and
• Funeral Cover.
• Hybrid working arrangements are offered, with some exceptions.
• Conveniently located at the "Great Westerford Building" on the Corner of Dean Street and Main Road with access to :
• Dean Street Arcade and Newlands Quarters with a variety of Restaurants and Coffee Shops
• Gym and Child Care Facilities (inside Great Westerford Building)