Data Analyst

South Africa (Cape Town / Stellenbosch) - Hybrid Up to ZAR , per annum Initial 6-month contract (high likelihood of extension). With a recent strategic investment from Zurich Insurance and backing from the people behind Deliveroo, Zoopla, and Delivery Hero, we're continuing to grow and evolve.

Our journey has already been featured in The Economist, TechCrunch, and The Times—just to name a few.

A brief overview:

We're seeking a Data Analyst to play a key role in reinforcing the data specialism within our business, contributing to the growth of our data resources.

You will provide actionable insights and analytics solutions to optimise customer satisfaction and business objectives, focusing on customer analytics and improving marketing campaigns. In this role, you will help develop insights for a variety of consumer products, particularly as we scale their volume.

You'll support the maintenance of our data infrastructure, ensuring the necessary analytics are in place to meet customer needs effectively. This is an exciting opportunity to work with diverse datasets, explore new trends, and collaborate with teams to make a real impact.

What you will do:

1. Tool Integration and Data Accessibility: Assist in the integration of internal tooling to enhance customer engagement and automate personalised experiences. Develop tools and dashboards that enable other teams to access and understand data insights easily.
2. Customer Reporting and Adhoc Analysis: Create and manage Looker dashboards to support product insights and reporting needs. Address ad-hoc data requests from stakeholders, providing clear, actionable insights to support business decisions.
3. Product and User Data Analysis: Conduct in-depth analysis of member behaviour across products, tracking user journeys and identifying key behavioural trends. Analyse data for seasonal fluctuations and trends to help inform product adjustments and marketing strategies. Monitor registration, engagement, and retention metrics to support growth initiatives and understand user lifecycle stages.

You will love this opportunity if: You're someone who thrives when taking ownership, challenges the norm, and celebrates the small wins along the way. Whether it's navigating ambiguity or owning your impact, this role will allow you to stretch your limits and grow.

There is no 'I' in Onsi, we don't take ourselves too seriously and always win as a team.

You will need:

1. Open to graduates in relevant disciplines (e.g. Mathematics, Statistics, Data Science, Computer Science, Economics etc) or relevant commercial experience as a Data Analyst.
2. Technical skills in:
1. Advanced SQL
2. Experience with DBT or similar data transformation tools
3. Familiarity with Looker or other BI platforms.
3. Excellent analytical skills with a focus on behavioural, trend and engagement data.
4. Strong problem-solving skills, with the ability to proactively identify and solve data-related issues with an eye for improvement.
5. Good communication with the ability to work cross-functionally and translate complex data findings into actionable insights for non-technical teams.

Excited about this opportunity? We'd love to hear from you!

Please apply directly through the application link.

We kindly ask that you apply through the link rather than reaching out directly, as it's the quickest way for us to give your application the attention it deserves.

We can't wait to review your application and hopefully get to know you soon!

What will you get in return?

Benefits: Pro-rated annual Leave plus bank holidays. Birthday day off, because no one should have to work on their birthday! Special days off - up to 3 extra days for life events like weddings and moving days. Dedicated Learning & Development days.

Perks: Flexible working hours and location: Split your time between your home and any of our offices in London, Amsterdam or Cape Town. Work from abroad - up to 20 days per annum. Knowledge Sharing: Lunch & Learns, Monthly Speaker Series (bringing you perspective and insights from an array of wonderful people), Team workshops and offsites.

Our Values:

1. Get Onside: We recognise that we're strongest as a team when we unite to achieve our mission. We're committed to supporting & bringing out the best in each other. Put simply, we're on each other's side.
2. Say It Like It Is: We embrace clarity, concision and transparency. Because candour enables quality conversation, better decisions and greater speed.
3. Bring Your Edge: Our creativity and innovation stems from our unique perspectives. We celebrate our diversity of thought, welcome new ideas and cultivate the talents that set us apart. We actively participate in creating an inclusive and respectful community where everyone feels valued.
4. Make It Count: We pursue our goals with determination and a laser focus on what's important while disregarding what's not. We strive to succeed, accomplish and perform.

Our Commitment: We aim to foster a diverse and inclusive workplace where differences are valued and where employees are treated fairly and supported in achieving their full potential. Onsi is therefore fully committed to ensuring that it recruits, develops and retains employees solely on merit and that no one is treated less favourably because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Thank you for considering Onsi. We're looking for passionate individuals to help us shape the future of work. If this opportunity excites you, we'd love to hear from you!