Cybersecurity Engineer

Managed Talent Solutions, a business unit within Datacentrix, is looking for a Cybersecurity Engineer for one of their clients based in Centurion. A Cybersecurity Engineer must have experience in supporting and maintaining AV and EDR / NGAV technologies. Must be willing to be on standby as per standby schedule as and when required.

POSITION INFO :

Required Qualifications :

• Relevant Degree in IT
• Minimum 5 years maintenance and support experience in endpoint security, supporting and maintaining systems.
• Technical experience and troubleshooting skills in AV and / or EDR & NGAV technologies
• SLA Service Delivery experience
• ITIL Version 3 Process Knowledge and experience
• E-mail security knowledge or experience

Key Performance Areas :

• Responsible for console management, server administration and management, troubleshooting, malware analysis, vulnerability remediation, data analytic reporting, and incident handling.
• Provide technical support, including reporting and security application software management and administration.
• Perform daily system maintenance tasks to ensure systems, agents, and endpoints are compliant.
• Manage groups and define policies/rules as they relate to e-mail security and other anti-virus, anti-malware, AV/EDR, and NGAV solutions.
• Cross-skilling in other endpoint technologies will also be required.
• Keep security systems configuration documentation up to date (e.g., As-Built Configuration documentation and Maintenance tasks).
• Maintain awareness of the latest security risks, exploits, and vulnerabilities, and apply them to the client environment as required.
• Investigate security event escalations and report on risks and vulnerabilities with suggested recommendations.
• Upon virus detection(s), initiate urgent action for restoring status quo to the infected endpoints to meet the Service levels.
• Ensure version upgrades/patch updates as per OEM recommendation, subject to client change control approval process.
• Good understanding and adherence to the ITIL version 3 framework: Incident Management, Service Request fulfilment, Change Management, Release Management.
• Ensure OEM 3rd level support calls are logged and resolved as per OEM resolution, as per client OEM Support Level.
• Compile and submit Root Cause Analysis as per SLA requirements with the assistance of a senior engineer (Problem Management).
• Provide customer SLA Reports or inputs into SLA reports.
• CISCO XDR / EDR
• QRADAR
• IAM solutions
• CISCO Firepower
• Tenable.io
• Other industry-relevant tools and applications