Cyber Security Specialist

Ampstek; Johannesburg; Hybrid; ZAR 300,000 - 400,000; Part time

Job summary

A cybersecurity solutions provider is seeking a Security Incident & Problem Manager to oversee the management of incidents from reporting through resolution. The ideal candidate will have experience with ITIL processes and strong coordination skills. This contract role is hybrid based in Johannesburg, South Africa.

Qualifications

• Experience with incident management and problem resolution in a cybersecurity context.
• Knowledge of ITIL processes is required.
• Strong coordination and communication skills.

Responsibilities

• End-to-end management of incidents from reporting to resolution.
• Adhere to internal processes and drive timely creation of RCA reports.
• Coordinate incident handling and post-incident reviews in cybersecurity.

Job description

Overview

Position: Security Incident & Problem Manager (Cyber Security)

Position type: Contract (Hybrid)

Location: Johannesburg, South Africa

Responsibilities

• End-to-end management of incidents from reporting to resolution.
• Adhere to internal processes and drive timely creation of RCA reports.
• Coordinate incident handling, multi-team coordination, Root Cause Analysis and post-incident reviews, especially in cyber security.
• Coordinate interactions with multiple teams including third parties to drive incident resolution.
• Experience with ITIL processes.