Cyber Security Analyst L1

Integrity360; Wes-Kaap; Hybrid; ZAR 200,000 - 300,000; Full time

Job summary

A leading IT security consultancy is seeking a Cyber Security Analyst to join their Global Security Operations Centre. The ideal candidate will have a networking background and 1-2 years of experience in cybersecurity analysis. Responsibilities include investigating breaches and managing support tickets. Candidates must exhibit strong communication skills and a willingness to learn. This position includes both remote and on-site work options.

Benefits

Attractive commission scheme

Benefits based on performance

Qualifications

• 1–2 years of experience in a cybersecurity or networking role is preferred.
• Willingness to pursue additional certifications.
• Self-driven with a desire to learn and improve.

Responsibilities

• Investigate security breaches and cybersecurity incidents.
• Monitor customer portals for early breach detection.
• Manage and prioritize support tickets.

Skills

Basic knowledge of firewalls, proxies, SIEM

Ability to identify network vulnerabilities

Strong verbal and written communication skills in English

Education

Certificate or diploma in Security or Networking

Tools

Darktrace

SIEM

Job description

Job Purpose:

Integrity360 is the largest specialist IT security consultancy in Ireland with an exciting growth strategy to become the clear leader in our chosen markets in the Europe. We secure the networks, infrastructures and information of some of the leading companies in the UK and Ireland. We are looking for a Cybersecuity Analyst who is passionate both about Cyber Security and helping customers enhance their security posture. We also want someone who demonstrates deep customer expertise and empathy, who is committed to achieving brilliant experiences for our customers, and who would like to play a pivotal role in cementing our reputation as an organisation that’s easy to do business with.

Our team is expanding all the time even though we take a very long time in matching new individuals to the company ethos. We are passionate about what we do, so too must any new recruits. Integrity360 is currently expanding at a rapid rate, could you be the newest member to our team? We are fun and dynamic and believe in constant learning and development. Progression is a typical buzz word within the organisation.

Role Description

Integrity360 has an exciting opportunity for a Cyber Security Analyst L1 with a networking background to join our Global Security Operations Centre (SOC). This role offers the chance to build a career at the forefront of cybersecurity, working with industry-leading technologies like Darktrace AI.

You’ll be part of a 24/7 support team providing analytical services to global clients, responding to and reporting on critical events in collaboration with their SOCs.

This position is ideal for candidates with 1–2 years of experience in networking and/or cybersecurity analysis. Full in-house training is provided.

Key Responsibilities

• Investigate security breaches and cybersecurity incidents
• Monitor customer portals for early breach detection
• Troubleshoot issues using internal tools within agreed SLAs
• Conduct incident response and root cause analysis
• Perform threat hunting and risk assessment
• Manage and prioritize support tickets; escalate as needed
• Provide thorough case notes and handovers between shifts
• Act as a technical contact between clients, partners, and sales
• Contribute to internal IT and security projects
• Ensure clear, high-quality customer communication throughout case lifecycles
• Take ownership of customer satisfaction

Skills & Experience Required

• Certificate or diploma in Security or Networking
• 1–2 years of experience in a cybersecurity or networking role
• Basic knowledge of firewalls, proxies, SIEM, antivirus, and IDPS
• Ability to identify and mitigate network vulnerabilities
• Understanding of one or more of the following:
• Threat intelligence
• Incident response
• Vulnerability management
• Capable of preparing threat intelligence reports for various audiences
• Darktrace experience is a plus
• Willingness to pursue additional certifications
• Strong verbal and written communication skills in English

Certifications (Desirable)

• N+, CCNA, CompTIA Security+, GIAC GISF, (ISC)² SSCP or similar

Other Requirements

• Willing to work 8-hour shifts on a rotational basis (24/7 coverage)
• Reliable internet connection and power backup (for remote work)
• Well-organized and able to handle multiple tasks
• Methodical, analytical, and detail-oriented
• Self-driven with a desire to learn and improve
• Able to follow procedures and company standards
• Can work well under pressure and maintain focus

Remote and/or in-office (as required for meetings or daytime shifts)/ IT Cyber Security (Shift-based, 24/7 rotation)

Market Related: Base + Attractive commission scheme based on KPIs achieved + benefits

This vacancy is available in our JHB or CT office.