CWS Customer Advisor

Jonsson Workwear; Pretoria; Remote; ZAR 250,000 - 400,000; Full time

Job summary

A leading company in workwear solutions is seeking a dynamic CWS Customer Advisor to enhance customer relationships and proactively drive sales. The successful candidate will work independently, providing tailored solutions and outstanding service to ensure customer satisfaction. This role demands exceptional interpersonal skills and a strong commitment to customer service.

Qualifications

• Experience in customer service and sales required.
• Ability to work independently is essential.
• Strong problem-solving skills and sound decision-making abilities.

Responsibilities

• Provide exceptional experience for customers.
• Anticipate and meet evolving customer needs.
• Travel extensively to meet with customers and support their needs.

Skills

Customer Relationship Management

Salesmanship

Proactivity

Decision Making

Communication

Job description

Our team is privileged to provide premium workwear solutions for some of the most iconic brands in South Africa. Every role, team and industry we outfit requires high-performance, purpose-built workwear that enables our nation's hardest workers to perform at their peak in a wide range of environments. Alongside our extensive, quality workwear offering, we strive to provide our customers with exceptional customer service and reliable, efficient support.

This continued support is made possible through our dedicated CWS (Corporate Workwear Solutions) team, the customer channel committed to providing complete workwear solutions for each of our valued corporate customers. This function plays a pivotal role within Jonsson Workwear.

To ensure we are always looking after our customers, we are looking for a dynamic and proactive CWS Customer Advisor. The ideal candidate will be required to build and uphold customer relationships while serving as a reliable advisor to ensure their uniform needs are anticipated, met and surpassed.

The individual best suited to this role will be required to:

• Provide a truly remarkable experience for current, potential and new customers.
• Understand our customers' needs and connect them to the right solutions.
• Anticipate future customer requirements and proactively suggest solutions to meet their evolving needs.
• Demonstrate patience, tenacity, and sound decision-making, driven by a genuine desire to serve customers.
• Proactively generate sales to contribute to business growth.
• Spend a substantial amount of time travelling to call on customers. As this is not an office-based role, the individual will be required to work independently from their remote location, without close supervision.
  
  

In line with Jonsson Workwear's commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.