Customer Success Specialist

TELUS Digital; Wes-Kaap; On-site; ZAR 300,000 - 600,000; Full time

Job summary

Join a dynamic team at a leading company as a Sales Representative, where you will engage with customers to drive revenue through personalized sales strategies. In this role, you will have the opportunity to build your skills in a supportive environment while achieving uncapped earning potential based on performance. Ideal candidates will possess strong communication skills, a results-driven mindset, and a passion for customer satisfaction.

Benefits

Sales training and ongoing professional development

Uncapped earning potential with performance-based incentives

Opportunities for career advancement within the company

Supportive and energetic work environment

Qualifications

• Minimum of 2–3 years of experience in a sales or customer-facing role.
• Proven ability to meet or exceed sales targets.
• Comfortable handling objections and closing deals.

Responsibilities

• Promote and sell company products and services to new and existing customers.
• Maintain accurate records of customer interactions and sales activities.
• Consistently meet or exceed individual and team-based sales targets.

Skills

Communication

Persuasion

Sales Expertise

Customer Engagement

Self-Motivation

Tools

CRM systems

Sales Reporting Tools

Job description

We are looking for Sales Representatives to join our dynamic team.

This role is ideal for someone who is results-driven, persuasive, and thrives in a fast-paced, team-oriented environment. You will be on the front lines of our sales efforts, engaging with potential and existing customers via phone, email, and other channels to drive revenue and promote our solutions.

Key Responsibilities:

• Promote and sell company products and services to new and existing customers.
• Proactively engage with potential leads and follow up on inquiries to convert interest into sales.
• Clearly communicate the value and benefits of our products, tailoring your pitch to customer needs.
• Handle inbound and outbound sales calls with professionalism, enthusiasm, and product expertise.
• Maintain accurate records of customer interactions and sales activities in CRM tools.
• Collaborate with team members to maximize campaign success and meet sales goals.
• Stay informed on product updates, promotions, and market trends.
• Consistently meet or exceed individual and team-based sales targets.

Requirements:

• Minimum of 2–3 years of experience in a sales or customer-facing role, preferably in a high-volume environment.
• Proven ability to meet or exceed sales targets.
• Strong communication and persuasion skills with a confident, professional phone presence.
• Familiarity with CRM systems and sales reporting tools.
• Must have experience working a 24/7 rotational shift. Preferably for international clients.
• Ability to quickly learn new products, tools, and processes.
• Self-motivated with a strong work ethic and reliable attendance.
• Comfortable handling objections and closing deals in a consultative manner.

What We Offer:

• Supportive and energetic work environment
• Sales training and ongoing professional development
• Uncapped earning potential with performance-based incentives
• Opportunities for career advancement within the company

TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that reflect our values:

• We passionately put our customers and communities first
• We embrace change and innovate courageously
• We grow together through spirited teamwork

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.