Customer Success Consultant - Implementation

PRR Recruitment Services; Johannesburg; On-site; ZAR 30,000 - 70,000; Full time

Job summary

An innovative firm is on the lookout for a Customer Success Consultant to enhance client experiences with HR Recruitment software. This role requires a dynamic individual with a background in technology consulting and training. You will be pivotal in ensuring clients successfully implement and utilize the software, providing them with the necessary training and support. If you thrive in a hybrid work environment and are passionate about customer success, this opportunity is perfect for you!

Qualifications

• Mindset for customer success and technology consulting.
• Experience in delivering training services and understanding HR Tech.

Responsibilities

• Maintain a stable track record with implementations of HR Recruitment software.
• Deliver high-quality training services to clients.

Skills

Technology Consulting

HR Tech

Training Services

Education

Degree or Diploma

Job description

Customer Success Consultant needed

Implementation – Hybrid – Rneg

This dynamic company is seeking a Customer Success Consultant. The ideal candidate will have:

1. At least 2 years of experience in Technology Consulting and/or Training roles
2. Understanding of HR Tech and related technologies
3. A degree or diploma is essential

Key Responsibilities:

• Maintain a stable track record with implementations
• Deliver high-quality training services to clients in the implementation, integration, and usage of HR Recruitment software
• Consult with clients to identify their needs, requirements, and goals for the software
• Develop and maintain user manuals, training materials, and other documentation to support training and implementation processes