Customer Success Consultant

Goldman Sachs; Gauteng; On-site; ZAR 400 000 - 800 000; Full time

Job summary

An established industry player is seeking a Senior Consultant for their Indirect Tax Team, offering a unique opportunity to lead VAT consulting projects and develop strong client relationships. This role involves engaging in various VAT-related activities, from providing expert advice to managing complex client needs. The ideal candidate will possess a solid foundation in VAT consulting, exceptional communication skills, and a passion for mentoring junior staff. Join a dynamic team that values professional growth and client service excellence, and contribute to achieving the firm's financial targets while navigating the complexities of tax legislation.

Qualifications

• 3-5 years of VAT consulting experience with strong technical knowledge.
• Ability to manage client relationships and lead projects effectively.

Responsibilities

• Lead VAT consulting projects, ensuring compliance and client satisfaction.
• Assist clients with tax issues and manage overall WIP and budgets.

Skills

VAT Consulting

Client Relationship Management

Leadership Skills

Communication Skills

Research Skills

Planning and Organization

Interpersonal Skills

Problem-Solving

Education

BCom Accounting / LLB

BCom Honours in Accounting or Taxation

Advanced VAT Certificate

Tools

Microsoft Office Suite

Job description

At BDO, we believe in investing in our people to help them grow, both professionally and personally. The foundation of our business is strong relationships, with colleagues, clients and other stakeholders, and we work hard every day to make this a reality. Our commitment is to create unlimited growth by giving our people continuous opportunities and our client's unparalleled support.

Job Description

BDO Johannesburg has a vacancy for a Senior Consultant within the Indirect Tax Team in the Tax Department. The incumbent will be reporting to the Indirect Tax Management.

The Senior Consultant will be afforded the opportunity to lead project engagements in the team. This role will involve taking responsibility for the planning and execution/delivery of engagements, leading projects to achieve and maintain client relationships while delivering on this.

In addition, the Senior Consultant will be expected to get involved with the day-to-day operations, which include (but are not limited to) functions such as:

• Assisting with all VAT Consulting related activities including, but not limited to, writing of VAT opinions, VAT reviews, VAT training, and WIP management.
• Developing and maintaining strong relationships with existing and prospective clients.
• Assisting management in establishing the nature of clients' South African business activities and assessing the VAT implications pertinent thereto.
• Effectively driving the risk process associated with the VAT consulting environment in an attempt to avoid penalties and interest for clients.
• Executing the overall process associated with VAT consulting.
• Effective communication and liaison with SARS with regards to any VAT consulting-related matters.
• Assisting with the development of junior staff both from a technical and soft skills perspective.
• Assisting BDO to achieve its financial targets by driving the BDO brand, business development, technical tax competence, and client service in line with BDO values.
• Interpreting and applying theoretical and industry knowledge to practical business solutions by utilizing a sound knowledge of relevant legislation.
• Drafting technically correct opinions, advice, and reports for review to be provided to clients.
• Gathering information from different sources using effective research tools.
• Assisting with the research and preparation of proposals.
• Adapting to a changing work environment and accommodating changing client demands.
• Visiting clients to remediate tax issues and assist clients with SARS audits and queries.
• Overall WIP management such as preparing and managing budgets, debtors, and monthly invoices.
• Producing accurate work and client deliverables to high technical standards.
• Microsoft Office Suite proficiency.

Job Requirements

Qualifications:

• BCom Accounting / LLB
• BCom Honours in Accounting or Taxation or HDip in Tax or VAT
• Advanced VAT certificate will be advantageous

Experience:

• 3 - 5 Years practical VAT consulting experience
• Strong VAT technical knowledge and practical experience
• Financial Services experience will be advantageous
• Excellent writing skills
• Leadership and supervising skills
• Continuous inclination and preparedness to improve technical and other abilities
• Ambitious to progress in a consulting environment
• High levels of interpersonal, presentation, and communication skills
• High levels of ethical behaviour and adherence to principles and values
• Build strong and effective relationships with internal and external clients ensuring a professional and quality service that meets required expectations and needs
• Confident and decisive with excellent planning and organizing abilities
• Adapting and responding to change
• Innovatively improving systems, processes, and procedures
• Ability to work under pressure and achieve reporting deadlines.

Salary is market-related and commensurate with experience.

The appointment will be made in terms of the firm’s Employment Equity Policy.

Only short-listed candidates will be contacted.