Customer Service Trainee Programme – With Stipend

Sasa-vacancies; Centurion; On-site; ZAR 44,640 - 66,960; Full time

Benefits offered by this job

Stipend provided

Centurion location

Job summary

SACAA invites unemployed graduates to apply for its Customer Service Training Programme based in Centurion, Gauteng. The programme offers on-the-job training in a contact centre environment, focusing on handling customer enquiries via phone, email, and online platforms.

A stipend is provided for the duration of the training, making it ideal for gaining practical service experience. Successful candidates will develop professional communication, record-keeping, and problem-solving skills, with no

Qualifications

• Strong communication skills are essential.
• Computer literacy is required.
• Graduate with a Diploma or Degree in the specified fields.

Responsibilities

• Respond to customer enquiries via multiple channels.
• Provide accurate information and professional assistance to the public.
• Capture and update customer interactions in internal systems.
• Route or escalate complex queries to relevant departments.
• Maintain high standards of customer service and professionalism.
• Participate in training sessions and team activities.

Skills

Communication skills

Computer literacy

Education

National Diploma or Degree in Marketing/Communications/Business Administration

Job description

SACAA invites unemployed graduates to apply for its Customer Service Training Programme based in Centurion, Gauteng. The programme offers on-the-job training in a contact centre environment, focusing on handling customer enquiries via phone, email, and online platforms.

A stipend is provided for the duration of the training, making it ideal for gaining practical service experience. Successful candidates will develop professional communication, record-keeping, and problem-solving skills, with no